Cards Portfolio Manager

Riyadh - Saudi Arabia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Title: Cards Portfolio Manager

Term: 12 months (renewable)

Location: Riyadh Saudi Arabia (onsite)

Division: Cards Retail Banking

Reports to: TBC

PURPOSE OF THE PROJECT

As the Cards Portfolio Manager the role involves strategic management of client relationships ensuring high levels of satisfaction and engagement and driving revenue growth through tailored portfolio management initiatives. The ideal candidate will possess strategic advisory and execution support for cards portfolio optimisation initiatives spanning across key KPIs like ENR spend authorisation etc. to drive growth in card activation customer engagement utilisation balance build through strategic planning campaign execution and portfolio optimisation leveraging data analytics merchant partnerships and other lifecycle management tools.

Core Responsibilities and Accountabilities:

Develop and maintain strong long-term relationships with senior stakeholders
Conduct regular business reviews and strategy sessions with clients to identify opportunities for growth and improvement
Analyse portfolio trends and develop strategies to improve activation usage and retention
Optimise portfolio performance through segmentation targeting and offer personalisation. Provide execution support for campaign rollout tracking and reporting
Support the initiatives related to customer engagement & balance build. This includes end to end management of campaigns across channels to grow spends and balances
Collaborate with MIS teams to improve existing reports and develop new set of reports; prepare and present regular reports and presentations to senior management and clients
Support in launching new products and improve existing by tracking products like profitability and acquisition through different channels

Knowledge and Experience:

8 -10 years in banking payments or consulting with a focus on credit card portfolio optimisation digital engagement card product management (regional experience preferred).
Proven track record of managing and growing large client portfolios
Strong understanding of payment systems financial products and banking operations
Excellent communication negotiation and interpersonal skills
Ability to analyse complex data and develop strategic solutions.

Mandatory Skills:

Deep knowledge of the full card lifecycle: acquisition activation usage/spend retention/attrition and exit/closure xx
Managing a portfolio of card products: assessing health forecasting performance diagnosing issues and guiding strategic adjustments
Good understanding of how card portfolios contribute to issuer/acquirer P&L margins growth risk trade-offs and how to optimise for both growth and profitability
Presenting to senior management aligning multiple teams around priorities managing third-party vendors or consultants when needed

Preferred Skills:

Bachelors degree in Business Administration Finance or a related field
Masters degree or relevant professional certifications (e.g. PMP CFA)
Knowledge of Cards P&L Revenue Loyalty programs and campaign management will be a big plus
Fluency in English and Arabic

Job Title: Cards Portfolio Manager Term: 12 months (renewable) Location: Riyadh Saudi Arabia (onsite) Division: Cards Retail Banking Reports to: TBC PURPOSE OF THE PROJECT As the Cards Portfolio Manager the role involves strategic management of client relationships ensuring high levels of satisfacti...