Technical Support

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 15 days ago

Vacancies: 1 Vacancy

Job Summary

Technical Support Advisor (English or Portuguese-Speaking) On-Site in Spain A Coruña

Are you passionate about technology and ready to grow your career in the IT and software industry

We are looking for English or Portuguese-speaking Technical Support Advisors to join our on-site team in A Coruña Spain providing technical assistance for a world-leading software development company.

If you have previous experience in technical support or as an IT Technician this opportunity could be an excellent fit for you.

Responsibilities

Provide technical assistance and support to customers via phone chat or email.
Diagnose and resolve issues related to software hardware and cloud technologies.
Support users with products such as Office Outlook OneDrive Exchange SharePoint Lync Server and Microsoft Windows.
Deliver professional and empathetic customer service.
Apply analytical thinking and problem-solving skills to handle complex situations effectively.

Requirements

Native or fluent English or Portuguese (B2 level or higher).
Education or experience in IT technologies particularly in cloud solutions.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
Customer-focused attitude with great attention to detail.

What We Offer

Full-time permanent contract (39 hours per week).
Schedule: Monday to Friday 9:00 to 18:00.
Competitive annual salary: 19738 gross/year.
Relocation bonus: 500
Paid comprehensive training on cutting-edge technologies.
Multicultural and friendly work environment.
Excellent work-life balance.
Career development and promotion opportunities within Spain and internationally.
Relocation assistance for candidates living outside A Coruña.

Technical Support Advisor (English or Portuguese-Speaking) On-Site in Spain A Coruña Are you passionate about technology and ready to grow your career in the IT and software industry We are looking for English or Portuguese-speaking Technical Support Advisors to join our on-site team in A Coruña Sp...