Director, TW Instock Management

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include Rocket Delivery which offers next-day delivery for a wide selection of items at affordable prices Rocket Overseas which offers free international delivery on millions of best-selling products from Korea the U.S. and beyond.

We are looking for talents to help us lead Coupangs expansion in Taiwan. This is an exceptional opportunity to become a part of Coupangs growth in Taiwan and create a world where our customers wonder How did I ever live without Coupang

Role Overview

TheTaiwanteam is super excited to bring the selection price and convenience of Coupang to customers in Taiwan. As we rapidly scale this highly visible new market we are looking for smart and driven leaders who want to solve tough problems and make a meaningful impact to the lives of customers and vendors in Taiwan. The Instock team is a critical team in Coupang by managing inventory to build and maintain new selection while controlling costs such as overstock. The team works closely with cross-functional teams including business/vendor managers supply chain product program and finance to deliver a world class e-commerce shopping experience.

What You Will Do

• Work backwards from the needs of the customers and vendors to deliver the right inventory at the right time and at the right place.
• Define the strategy and goals for the team.
• Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed.
• Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up.
• Partner with Coupang Korea and global vendors at the right cadence to optimize metrics such as lead-time and fill-rate.
• Utilize data to effectively prioritize the most impactful actions to deliver key business results.
• Effectively dive deep to identify the root cause of issues develop solutions and implement the solve.
• Manage ordering process and systems to effectively balance competing business priorities.
• Guide the development of processes and controls to monitor behavior of Forecasting Inbound and Inventory Management systems and continuously improve existing capabilities.
• Lead and develop a team of inventory management planners.

Basic Qualifications

• Preferred background in business management engineering SCM
• Business experience in SCM management inventory management sales finance procurement or operation

Preferred Qualifications

• MBA/MS and work experience in dedicated project management highly desired
• Practical application of program management methodology including PMP/Lean Six Sigma/Kaizen
• Advanced knowledge of analytical tools such as SQL Tableau MS Excel or Microsoft Access
• Demonstrated ability working in an ambiguous environment
• Experience handling changing priorities and using good judgment when working in stressful situations
• Demonstrable problem-solving mathmatic and analytical skills using data to drive decisions in a business environment
• Demonstrated experience and proficiency in effective communication of goals and strategies across multiple leadership levels of an organization
• Proven ability to influence internal/external stakeholders without authority to adopt new processes/initiatives
• Executive level written and oral communication skills
• High attention to detail including proven ability to manage multiple competing projects and priorities simultaneously
• Demonstrated success in thinking strategically and executing methodically
• Analytical and quantitative skills with the ability to use data and metrics to back up assumptions and develop business cases
• Demonstrated experience communicating data insights to others including use of data visualization tools

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veterans benefits the disabled etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: Experience:

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