Cybersecurity Analyst (H109)

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Cybersecurity Analyst

Role Definition:

Caterpillars Cybersecurity Team is seeking an IT Analyst to join our Caterpillar IT Cybersecurity this role you will have the opportunity to deploy manage and support products and tools that protect Caterpillar resources from cybersecurity threats. You will be part of a dynamic team working and interacting with other groups such as Cybersecurity and Caterpillar IT.

This role provides operational support for Caterpillars Secure Mobile Device (SMD) solution including direct assistance to senior leaders. The incumbent communicates regularly with program users and senior leadership about secure device use.

What You Will Do:

• Interacting with users as part of the secure mobile device program

• Deliver premium white glove support to senior leaders.

• Oversee the enhancement and optimization of operational processes.

• Address and direct user and program-related questions.

• Oversee shipping processes including administering shipping partnerships.

• Management and escalation of device returns

• Provide end user support including troubleshooting device and user escalations.

• Monitor industry trends for continual solution improvement and expansion.

What You Have:

Consulting:

• Knowledge of techniques roles and responsibilities in providing technical or business guidance to clients both internal and external; ability to apply consulting knowledge appropriately.

Cybersecurity Standards and Policies:

• Knowledge of developing cybersecurity policies standards and procedures; ability to develop and communicate policies standards and procedures that guide interactions with customers.

Cybersecurity Risk Management:

• Knowledge of tools techniques approaches and processes of cybersecurity risk management; ability to ensure organizational network operation and minimize negative effect by cybersecurity risks.

Information Security Management:

• Knowledge of the processes tools and techniques of information security management; ability to deploy and monitor information security systems while detecting controlling and preventing violations of IT security.

Information Technology (IT) Security Policies:

• Knowledge of IT security policies standards and procedures; ability to utilize a variety of administrative skill sets and technical knowledge to ensure cyber security compliance.

Requirements Analysis:

• Knowledge of tools methods and techniques of requirement analysis; ability to elicit analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.

Education / Experience: Bachelors degree in a relevant field or equivalent experience.

Top Candidates will also have:

• IT-related customer support experience in a break/fix environment.

• A high degree of initiative accountability along with an ability to efficiently apply IT and cybersecurity solutions to solve business problems.

• Self-motivated with the ability to work independently with minimal oversight.

• Detail oriented and well organized.

• A willingness to take ownership of problems and drive them to resolution in a timely manner.

• Able to clearly explain technical setups and architectures to non-technical staff and leadership.

• Ability to discern and prioritize enterprise interests against business and cybersecurity risk.

• A respect for organizational change processes and communication.

• Experience with iOS and iPad OS configuration and support.

• General understanding of business operations and IT/Technology processes

• Adaptability to work in a varied fast-paced ever-changing global environment.

• Ability to participate in 24x7 On-Call rotations.

• Team player able to communicate collaborate and work effectively in a regionally distributed team.

Additional Info:

• The primary location for this position is Irving TX Peoria IL or Nashville TN.

• Domestic relocation assistance is available for those who qualify.

• Sponsorship is NOT available.

• Up to 5% travel is required.

What You Will Get:

• Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

• Here you earn more than just a salary because we value your performance. We offer a total rewards package that provides benefits on day one (medical dental vision RX and 401K) along with the potential of an annual bonus. Additional benefits include paid vacation days and paid holidays.

• All qualified individuals - Including minorities females veterans and individuals with disabilities - are encouraged to apply.

About Caterpillar -

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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