Guest Relations Officer Mandarin Speaker

Shangri-La Group

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profile Job Location:

Jakarta - Indonesia

profile Monthly Salary: Not Disclosed
Posted on: 04-11-2025
Vacancies: 1 Vacancy

Job Summary

Shangri-La Jakarta

MAIN RESPONSIBILITY:

To accord personalize and prompt service to all VIP guest from arrival to departure to provide all hotel guest and patron courteous tactful and efficient service. GRO-Mandarin speaker also acted as key personnel when it comes with the non-English speaker Chinese guest.

REQUIREMENTS:

  • Fluent in English (both written and spoken)
  • Fluent in a second foreign language (Mandarin)
  • Some experience in customer service or guest relation
  • Pleasant personality
  • Good communication skills
  • Knowledge of computer / recent / relevant technology equipment and usage
  • Able to work flexible hours

Required Experience:

Unclear Seniority

Shangri-La JakartaMAIN RESPONSIBILITY:To accord personalize and prompt service to all VIP guest from arrival to departure to provide all hotel guest and patron courteous tactful and efficient service. GRO-Mandarin speaker also acted as key personnel when it comes with the non-English speaker Chinese...
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Key Skills

  • Advisory
  • Asset
  • Consumer Durables
  • Corporate Sales
  • Elevator

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