CoE LAC Migration and Upgrade Consultant

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

CoE LA Area Activities:

CoE LAC Migration and Upgrade Consultants are engineers who can perform highly specialized remote and onsite services for LAC overseas customers. Goal is to enable customers to implement and operate their SAP solutions at their maximum potential with optimal TCO and to manage their technical risks during solution implementation and operation

• Provide first class remote and on-site support to our customers like:
  - solving technical problems;
  - optimization of solution operation;
  - improvement of system availability and stability;
  - onsite support in critical customer situations (going live upgrade etc.)
• Customer project evaluation and risk mitigation of implementation projects;
• Backoffice support for onsite service delivery;
• Increasing overall customer satisfaction;
• Act on Escalated customers to bring their businesses to normal operations;

Work Experience (Requirements):

• Bachelors in computer science Mathematics Physics or similar required.
• Proven hands-on experience leading and/or supporting SAP ECC to S/4HANA migrations (Brownfield / System Conversion) and SAP system upgrades Unicode conversions.
• Technical expertise in SAP Basis / SAP Technical Administration SUM (Software Update Manager) DMO (Database Migration Option) and Maintenance Planner processes.
• Understanding of S/4HANA Readiness Check Simplification Item List and custom code remediation steps.
• Experience working in large-scale SAP landscapes with multiple environments (DEV QA PROD) preferred on hyperscale infrastructure.

Skills:

• Excellent analytical skills with a flair for the very detail;
• Effective problem solving skills to achieve customer satisfaction;
• Strong team player who learns and adapts quickly in an international environment;
• Flair for continuous self-improvement;
• Willingness to travel on short notice willingness to travel abroad. Short duration travels (one or two weeks) and travel time up to 20% of the time;
• Work under pressure critical situations and extremely tight deadlines;
• Very high customer orientation.

Language Skills

English Fluent in both spoken and written (Mandatory)

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439324 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid