Readiness Advisor

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

The team accelerates product innovation success through a personalized frictionless experience via scalable and engaging release readiness tools.

Within the Essential Adoption Services & Adoption team and as an established institution in the customer lifecycle Advisors are product innovation experts who:

• Work with customer-facing collaborators to ensure their customers are empowered to be prepared and ready to consume new functionality
• Create a positive & consistent customer experience with innovation and change
• Expand opportunities for intelligent communication between customers externally-facing teams and product development

To ensure stakeholders (internal users partners customers) are

• Informed and educated about upcoming product lifecycle changes
• Knowledgeable about tools and resources available
• Prepared to consume innovation via their own proactive programs and processes

Team members focus on

• Repeatable and scalable processes based on feedback and data
• Internal relationship building and collaboration
• Content collection cataloging curation alignment improvement and communication

Advisors are

• Product-Focused Innovation-Aware
• Hub for Readiness Collaboration
• Bridging the Gap Between Customer perspective/preparedness and technical content
• Thought leader on What Being Ready means

Key Responsibilities and Tasks

Resource and Experience Curation

• Maintenance of Readiness Team Resources (Release Navigators Release Ready Kits)
• Facilitation of Team Communication Channels and Promotional Material
• Release functionality review and support

Enabling Preparedness Internally

• Readiness as a Skill Training and Advisory
• Alignment of Readiness Process and Tools across products

• Driving Release Adoption Externally via tools and internal collaborators
• Fluent in English both written and spoken.
• Functional knowledge and experience with SAP solutions. Knowledge of S/4 would be a plus.
• Ability to communicate effectively with individuals at all levels internally and externally with appropriate discretion where required.
• Strong presentation skills both in creating and delivering presentations for varying audiences.
• Problem-solving aptitude with a results-focused customer-centric mindset.
• Ability to deliver results work independently and take ownership to drive topics forward.
• Experience in SAP Build SAP EnableNow or similar development tool is nice to have

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 438597 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid