Associate Product Manager Gen AI
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
About Us
Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries such as BFSI Logistics Consumer Durables E-commerce Healthcare and Education.
Customer expectations are evolving and businesses face the challenge of balancing the need for increased revenue optimized costs and exceptional customer experience (CX). Exotel steps forward as your transformative partner offering an AI-powered communication solution to address all three!
Responsibilities / What Youll Own
Product Definition & Delivery: You will own the AI/Gen AI product vision and roadmap. Define clear actionable PRDs (Product Requirement Documents) and acceptance criteria for the AI/Gen AI team ensuring alignment with customer requirements and technical feasibility.
Execution & Alignment: Collaborate closely with Engineering Data Science Sales and Customer Success to ensure timely and high-quality delivery launch and adoption of new AI features.
Metric Ownership: Define and monitor key product metrics (e.g. adoption usage) using data to inform continuous product iteration.
What You Bring / Required Skills & Experience
3 years of progressive experience in Product Management with at least 2 years focused on AI Machine Learning or Conversational AI products.
Strong technical understanding of AI/ML concepts including Generative AI LLMs NLP and their application in enterprise communication.
Ability to define a clear product strategy and translate customer problems into detailed shippable features.
Exceptional communication skills capable of influencing both technical teams and senior customer stakeholders.
Data-driven decision-making and a bias for action.
Required Experience:
IC
