Technical Trainer and Developer

Position Summary

As a Training Manager you will be responsible for all aspects of the training process which includes developing and delivering technical courses and workshops to Thales engineers business partners and customers.
This role should be fulfilled by a person who has at least several years of technical experience with Thales Encryption and Cybersecurity products Crypto Management (HSM) product lines and IAM.
As one responsible for technical training development you enjoy the benefits of being involved in the product roadmap on one hand while having good acquaintance with the field requirements and customer implementations on the other.
You will become a source of an expert level knowledge for Thales engineers worldwide business partners and customers while being highly involved in projects and exposed to the development processes.

Essential Functions / Key Areas of Responsibility
The Training Manager leads the development of new training courses (online and onsite format) for new products that the company sells as well as ongoing maintenance for the courses content.
Developing and delivering advanced workshops and webinars to Thales CSP engineers business partners customers and engineers.
Mapping knowledge gaps in the field (Thales engineers and partners) and working directly with product management and engineering to fill those missing gaps in knowledge.
Acts as a SME (Subject Matter Expert) within CSP for the Thales Encryption and IAM product offerings including (but not limited to):
payShield HSM
Luna HSM
CipherTrust Manager
STA / SAS
Imperva DataSec / AppSec Products
Analyze and evaluate online training systems methods and work on continuous improvements impacting the CSP Technical Training team globally.

Minimum Requirements: Skills Experience Education Technical/Specialized Knowledge Certifications Language

8 years of experience as a technical trainer technical lead or customer facing engineer
A deep level of technical expertise in Thales HSM (Hardware Security Module) or Encryption products IT security PKI cryptography and other related areas of knowledge.
Energetic person with good inter-personal communication skills able to adapt and adjust when faced with a problem.
Fluent in English both written and spoken.
Fluent in Spanish both written and spoken
Preferred Qualifications
7 years of experience in the IT or cybersecurity field.
bachelors degree in computer science or equivalent education.
CISSP (Certified Information System Security Professional) certification or industry equivalent