Front Office Supervisor at Bunk Utrecht

In the centre of Utrecht youll find Bunk. Our hotel features 45 rooms and a hostel area comprised of unique and innovative pods we host guests from all over the world. And not just guests from far away but locals too. Whether theyre from another continent or right on our block every guests experience at Bunk begins with our Front Office team. But theyre not stopped at the door by an imposing reception desk. Instead guests can check themselves in while our hosts are around to help them out answer any questions they might have about Bunk and point them to the best spots around the city.

ABOUT YOU

First impressions matter and you make the best of them. Youre not shy you enthusiastically approach guests and make sure to wow them from the second they arrive. Your people skills are top notch: you know just how to make guests feel like the most important person in the world whether youre helping them out with something or just having a nice chat. You know the city like the back of your hand you know all the best hotspots and hidden gems so you always make the best recommendations. You work well with others so you and your colleagues always have some fun creating great guest experiences. Youre good at multitasking too so you can keep a cool head even when theres a lot going on. Last but not least youve never met a complaint you couldnt handle. You love turning around every experience and always make sure guests leave happy.

ABOUT BUNK

In Bunks monumental churches youll find a cross between a hostel a hotel a restaurant a coworkingspace an art gallery a cultural event venue a travelers gem and a local favourite. Far from your typicalhospitality concept then. Our brand is built around personality connection and stories and our team is made of real people from all walks of life. Rather than extensive experience what our team has in common is a love for others and for helping them whether that be through pointing them towards the best experiences in our cities or creating the best experience on their plates.

ABOUT BUNK UTRECHT

Just a short walk away Central Station weve converted Utrechts Westerkerk into a buzzing hub for people from near and far alike. On a typical day our monumental church hall is filled with diners enjoying dishes from all over the world prepared with local ingredients (with a Bunk twist of course) flex workers cracking out the final details of their projects backpackers catching some good sleep on a budget in our pods culture vultures capitalising on our free events and curious travellers heading out on adventures before making their way back to their rooms.

BENEFITS

• Salary indication: 2639 gross per month based on full-time employment of 38 hours per week

• Travel allowance from 5 km

• Flexible hours

• Daily meals and an infinite amount of coffee and tea

• Room to grow and develop yourself

• Discount on a sports subscription

• Discount on a Swapfiets bike subscription

• Discount on food and drinks at Bunk

• Paid volunteer opportunities

• Entry to Bunks cultural events

• Monthly mamibo (monthly drinks on Monday afternoon)

• Access to OpenUp - mental health support

• This position is open to candidates who are legally permitted to work in the Netherlands

• You like Bunk!