Lead Admitting Representative Mount Sinai Brooklyn Admitting Department Full-time Days

Roles and Responsibilities:

to the Admitting Departments guidelines for Behavioral Standards.
will include all areas of Admitting and Cashier.
with orienting and in-servicing.
with monthly staffing schedules
mail process bank deposits for submission (copies obtain receipts document records)
patients/clients and employee payments billing cashier transaction
log batch and maintain receipts to Accounts Payable
parking food services radiology medical records requests subpoenas private room transactions and create cloud e-receipts
reimbursement distribution and replenishment of petty cash.
phones and responding to urgent requests. Escalating
concerns to Director. Follow-up to ensure issues have been resolved.
appropriate searches in ADT to eliminate duplication of Medical Record Numbers.
complete and accurate demographics and insurance coverage by interviewing the patient and entering information in appropriate system. Secures additional information from physician and/or patient. Verifies that data is correctly entered in appropriate system and that Labels Wristband and face-sheets are made.
Daily Census in Epic. Inputs accurate data and distributes Census Activity Reports daily and in a timely manner to leadership and Census Distribution List as directed.
all support documentation and forms to compete admission. Explains accommodations and required forms to patient assuring completeness. Obtain signatures as related to hospital policies and procedures.
Decedent Affairs by entering expiration information in logbook and appropriate system; and assures Electronic Death Certificate is complete signed and printed and releases authorization to funeral directors for release of patients remains.
all Patients or Patients surrogate with a copy of the Patients Bill of Rights-Patient Notification Record and explains Provisions as requested or necessary.
completes admissions timely and efficiently in Epic assigns and notifies appropriate hospitalist and ED Care Team of admissions via admission log and Epic Secure chat
transfer appropriately and accurately and communicates with appropriate Centralized Command Centers Throughput team when necessary.
patient walk-in paymentsself-pay co-pays or deductibles when indicated by Patient Financial Counseling Department. Issues patients receipt and follows appropriate procedure for securing payment.
all support documentation and forms to complete inpatient admissions. Explains accommodations and required forms to patient assuring completeness. Obtain signatures as related to hospital policies and procedures as well regulatory requirements such as Patient Notification Record Insurance Authorization Financial Agreement and Important Message from Medicare about Discharge NYS Caregivers Act.
as a liaison between patients/families seated in Hospitality Suite and clinical staff in procedural areas (Recovery IR OR Endo Vascular Lab).
and manually processes all registrations and admissions during downtime periods. Follows appropriate downtime procedure assigning downtime MR# and case numbers entering correct downtime numbers in system.
procedures in Epic for Endoscopy Suite.
appointments for various services referred via the Patient Access Navigator Program and notifies patient documents and follows-up with all requests.
Management Support: Logs approval and denials in Epic for Peer-to-Peer discussions
case managers of all correspondence from insurance carriers and health partners requesting clinical reviews discharge summaries and other documentation.
patients discharge appeal as appropriate.
Director as needed with schedule and timekeeping training and other managerial responsibilities.
in dealing with different points of view. Tries new ideas and approaches.
constructive criticism as demonstrated by positive behavior change.
lead support to admitting department staff
to the department behavioral standards.
required to perform other duties as assigned or perform other duties when necessary.
with dress code.
duties as assigned by director.
meetings as requested

Requirements:

• High school diploma/G.E.D required; college degree preferred
• Knowledge of medical terminology
• Excellent customer relations and interviewing skills ability to interact and communicate with patients physician and staff; excellent written communication organizational and interpersonal skills; ability to handle multiple priorities under stress; computer literacy and knowledge of ADT systems and second language
• strongly preferred and 40 wpm data entry.
• Tenth grade reading and 9th grade math competency or proven aptitude in the workplace.

Collective bargaining unit: OPEIU Local 153-MSB