Resourcing Pool Officer

We support peace and prosperity by building connections understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education arts culture language and creativity.

Working with people in over 200 countries and territories we are on the ground in more than 100 countries.

We connect. We inspire.

Pay Band:4 / H

Country/Location:Karachi Pakistan

Department:Country/Cluster Operations

Contract Type:Fixed Term Contract 1 year

Closing Date:Thursday 6th November 2025- 23:59 Malaysia Time (GMT 8)

Role Purpose

To assist in planning training and deploying Venue Supervisors and Staff for Test Day operations ensuring accurate resource availability capability and contingency. The role leverages technology for timely duty scheduling supports workforce and retention planning and monitors performance while reporting any issues or trends to management.

Role Accountabilities

Manage the planning scheduling training and deployment of Venue Supervisors and staff to ensure smooth test day operations. Oversee staff performance payment recruitment and compliance with safeguarding and exam security standards. Communicate effectively with staff and stakeholders manage logistics support contingency and risk planning and maintain accurate reporting and analysis of staff utilization. Motivate and guide the team while ensuring adherence to operational financial and safeguarding processes.

Role specific skills knowledge and experience

As part of the requirement the candidate must demonstrate excellent oral and written communication skills efficient management abilities and flexibility to work during unofficial hours and weekends. They should be capable of handling pressure meeting deadlines multitasking and managing large volumes of data effectively. Proficiency in MS Excel Word Survey Monkey and MS Forms along with adaptability to various software and systems is essential.

Experience working with databases and systems particularly in an exams environment managing non-permanent resources and using scheduling software is desirable. Familiarity with British Council EDI and recruitment standards as well as strong knowledge of child protection child development safeguarding practices confidentiality and secure handling of information is required with the ability to promote the safety and well-being of children and deliver safe well-organized activities for them.

Further Information

Language: Strong English proficiency is crucial for this role requiring fluency in both written and spoken communication to effectively navigate British Council systems and international operations.

Education: A masters degree or a bachelors degree in any subject.

Locally recruited: Applications are welcomed from candidates currently in this location with a natural right to work. Relocation support is not provided.

A connected and trusted UK in a more connected and trusted world.

Equality Diversity and Inclusion Statement

We are committed to equality diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

Safeguarding Statement

The British Council is committed to safeguarding children young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse maltreatment and exploitation as set out in article 19 UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Councils Safeguarding policies for Adults and Children.

If you experience any difficulties with submitting your application please email