Enterprise Customer Success Manager
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Job Location:
Monthly Salary:
Posted on:
02-11-2025
Vacancies:
1 Vacancy
Job Summary
At AppsFlyer we believe every challenge is an invitation to innovate. Were looking for an Enterprise Customer Success Manager to help us shape the future of this role youll work with talented professionals across the globe within a culture that values curiosity collaboration and personal development. If youre ready to bring your skills to a global stage this is your chance to make an impact.
About the role:
As a trusted advisor to our VIP clients in EMEA youll act as the voice of AppsFlyer and the voice of the customer. Youll help them grow guide them through challenges and ensure theyre successful every step of the way.
What Youll Do
- Manage top-tier clients on all levels: technical business support and product
- Be the go-to expert on new feature releases and help clients adopt them
- Collect and share client feedback with Product and R&D
- Conduct client training and webinars
- Identify upsell opportunities and support retention strategies
- Collaborate with Sales Product and Marketing to expand presence in your region
What You Have
- 3 years of experience as a Customer Success Manager (SaaS company is mandatory)
- Background in digital marketing (mobile/app marketing is a strong advantage)
- Advanced written and spoken English
- Technical and analytical mindset
- Strategic thinker with strong business development instincts and a focus on fostering long-term value-driven relationships with clients
- Experience working in fast-paced environments
- Willingness to travel a few times a year
- Experience in gaming companies is an advantage
Bonus Points
- Introduced by an AppsFlyer team member
- Product management sense/familiarity
- Technical experience with SDKs APIs SQL and Mobile Measurement Partners
- Additional languages - especially Spanish
Why Join Us
AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well the Global Employee Exchange Program and fitness programs we empower our people to thrive physically mentally and professionally.
Here titles dont define usideas do. Youll thrive in a culture where everyones input shapes the future.
Required Experience:
Manager
Key Skills
- SAAS
- Customer Service
- Cloud
- Healthcare
- Account Management
- CRM
- Salesforce
- Infrastructure
- Client Relationships
- New Customers
- Territory
- Trade shows
- Sales Goals
- Sales Process
- Analytics
About Company
AppsFlyer was founded over ten years ago with a mission to help marketers succeed. From the beginning, we have been committed to four things: accurate data, unmatched privacy and security, open tech-stack innovation, and an unbiased, customer-obsessed approach. These four pillars have ... View more
