Office Coordinator Thoracic Surgery Multiple Locations
Share
Job Location:
Charleston, SC - USA
Monthly Salary:
USD 60 - 741
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Reports to: Practice Manager/Supervisor
# of Direct Reports: 0
Work Shift: Monday - Friday 8:30am - 5:00pm
Work Locations: Main location is Roper Hospital (Downtown Charleston) with regular floating to West Ashley Cancer Center and Berkeley Hospital MOB
Primary Function/General Purpose of Position
The Office Coordinator coordinates services of assigned practice while working as Medical Assistant or Front Desk position for a designed % of time based on the volume of the practice. Coordinates and monitors the work of all office staff and administrative functions. Monitors clinical and clerical staff compliance with regulatory requirements.
Essential Job Functions
Demonstrates and meets competencies and skills as outlined in the the departmental skills/competency checklist annually.
Plans prioritize and coordinate the work of others; maintain confidentiality of sensitive information; monitor quality control standards; identify problems and recommend solutions and correct errors; communicate effectively verbally and in written form.
Maintains a current knowledge of all departmental policies procedures functions and EMR in order to make appropriate decisions with guidance from the APM for all aspects of the practice
Works with providers to ensure Press Ganey Patient Experience scores are strong. Responsible for implementing processes at sites when experience scores are not meeting benchmarks.
Maintains supports and communicates initiatives such as PCMH EMMI Tel-Assurance Meaningful Use.
Prepares patient and equipment for exams and procedures apply/remove dressings administers treatment under the direction/supervision of the physician. Maintains medical supply inventory maintains physicians call schedule schedules all surgeries and procedures with the OR if applicable. Provides phone triage for scheduling same day appointments.
Answers phones and directs calls to the appropriate party collects co-payments and deductibles at time of service. Checks patients in schedules new patients as well as return visits.
Responsible for daily posting of all charges receipts ensuring all encounter forms are accounted for obtaining any missing charge information. Accurately posts CPT and ICD-9 codes pays attention to procedure modifiers and appropriateness of diagnosis codes. Responsible for balancing receipts and deposits at close of day.
Verifies insurance coverage and obtaining authorizations if necessary from insurance carriers for procedures test therapy etc. Notify physician/assistant when pre-cert problems occur
Pulls charts for scheduled patients prepares charts by assuring all required reports faxes and notes are present files charts back. Follow HIPAA guidelines for release of medical records. Thins charts per office schedule following chart retention regulations
Trains new employees working at site and well as employees who need re-training.
Establishes and maintain an effective working relationship with clinical and clerical staff physicians administrative staff and patients.
This document is not an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor subject to reasonable accommodation.
Licensing/Certification
- BLS Basic Life Support American Heart Association (required)
Education
- High School Diploma or GED (required)
- Bachelors degree (preferred)
Work Experience
- 1-2 years of healthcare experience (preferred)
- 1-2 years of extensive customer service experience (preferred)
- Experience in multiple areas of pre-access (scheduling pre-registration financial clearance) preferred.
Training
- None
Language
- None
Roper St. Francis Healthcare is an equal opportunity employer.
What we offer
Competitive pay incentives referral bonuses and 403(b) with employer contributions (when eligible)
Medical dental vision prescription coverage HAS/FSA options life insurance mental health resources and discounts
Paid time off parental and FMLA leave and short- and long-term disability
Tuition assistance professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
RSFPP Thoracic - RSFPP - Specialty CareIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 60-1.4(a) 60-300.5(a) and 60-741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Customer Service
- Computer Skills
- Microsoft Outlook
- Microsoft Word
- QuickBooks
- Medical office experience
- Office Experience
- Front Desk
- Microsoft Excel
- Administrative Experience
About Company
Roper St. Francis Healthcare is the Lowcountry’s preferred healthcare provider with more families choosing us than anyone else.
