Fraud Investigation Analyst

Zelis

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profile Job Location:

Boston, NH - USA

profile Monthly Salary: $ 71000 - 95000
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

At Zelis we Get Stuff Done. So lets get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers providers and healthcare consumers. We serve more than 750 payers including the top five national health plans regional health plans TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify optimize and solve problems holistically with technology built by healthcare experts driving real measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work inspiring others with your passion and dedication. Your career is a testament to your diverse experiences community involvement and the valuable lessons youve learned along the way. You are more than just your resume; you are a reflection of your achievements the knowledge youve gained and the personal interests that shape who you are.

Position Overview

The Fraud Investigation Analyst Enterprise Fraud will contribute significantly to safeguarding Zelis against fraudulent activities by conducting comprehensive reviews of all internal and external fraud monitoring alerts performing fraud investigations and thoroughly documenting all findings and this role you will be expected to provide timely updates on observed fraud trends and emerging patterns to assist Enterprise Fraud in developing fraud strategies and suspicious activity monitoring.

Collaboration is key in this position as you will work closely with various areas within Zelis including Payments Optimization Price Optimization Insights & Empowerment Compliance and People & Culture. Your ability to combine an extensive set of investigative skills with your knowledge of Zelis and our products services and clients will be put to the test on a daily basis.

This role requires keen analytical skills a passion for preventing wrong-doing and a fervent curiosity to investigate in order to support Enterprise Fraud in prevention detection reporting and monetary recovery related to financial fraud and healthcare fraud waste and abuse.

What Youll Do

  • Perform reviews and detailed link analysis utilizing various tools and reports to identify internal or external fraudulent activity including potential Fraud Waste and Abuse (FWA) across all Zelis business units and functions.

  • Initiate fraud investigations and handle all aspects including detailed documentation analysis research summaries and case management within the appropriate tracking systems to ensure information is accurate and timely.

  • Examine public record databases open-source records statements invoices correspondence device data and other records pertaining to the transactions events financial crimes or other incidents under investigation.

  • Develop working relationships and communicate with federal state and local officials and other organizations and individuals related to investigations for the purpose of gathering facts obtaining statements learning sequences of events obtaining explanations and otherwise advancing investigative objectives.

  • Through regular participation in industry groups and associations maintain up-to-date knowledge and awareness of best practices in fraud detection and prevention investigative fraud techniques fraud industry trends and significant fraud events.

  • Identify and recommend policy procedure and system changes to enhance investigative outcomes and performance.

  • Contribute to the creation and updating of Enterprise Fraud documentation (e.g. Standard Operating Procedures) and data repositories (e.g. Known Fraud Data Negative List.)

  • On limited occasions conduct investigations after hours or on weekends for escalated or high-priority Fraud events.

What Youll Bring to Zelis

  • Bachelors degree is required preferably in Criminal Justice Finance Accounting or Business Administration.

  • 4 years of experience related to fraud prevention financial services risk management or compliance preferably in the healthcare industry.

  • Professional industry certification as a Certified Fraud Examiner (CFE) Accredited Health Care Fraud Investigator (AHFI) Health Care Anti-Fraud Associate (HCAFA) Certified Financial Crimes Investigator (CFCI) or Certified Financial Crime Specialist (CFCS) preferred.

  • Proficient knowledge of Microsoft Excel Word PowerPoint and case management or case review applications.

  • Strong logical analytical and critical thinking skills paired with a willingness to solve problems using creativity and innovation.

  • Ability to effectively determine fraud risk while remaining objective and separating facts from opinions.

  • Demonstrate high ethical standards that drive initiative excellent follow-through and persistence in locating and securing needed information.

  • Effective organizational communication and interpersonal skills with a demonstrated ability to foster collaborative work partnerships with individuals at all levels.

  • Ability to multi-task adapt quickly to changing priorities and operate effectively across geographic and functional boundaries to meet tight deadlines.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA Boston MA Morristown NJ Plano TX St. Louis MO St. Petersburg FL and Hyderabad India. We foster a hybrid and remote friendly culture and all our employees work locations are based on the needs of the position and determined by the Leadership -office work and activities if applicable vary based on the work and team objectives in accordance with Company policies.

Base Salary Range

$71000.00 - $95000.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors including experience education qualifications as well as job-related and industry-related knowledge and skills etc. Base pay is just one part of our Total Rewards package which may also include discretionary bonus plans commissions or other incentives depending on the role.

Zelis full-time associates are eligible for a highly competitive benefits package as well which demonstrates our commitment to our employees health well-being and financial protection. The US-based benefits include a 401k plan with employer match flexible paid time off holidays parental leaves life and disability insurance and health benefits including medical dental vision and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you dont meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process please email .

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities duties and skills from time to time.


Required Experience:

IC

At Zelis we Get Stuff Done. So lets get to it!A Little About UsZelis is modernizing the healthcare financial experience across payers providers and healthcare consumers. We serve more than 750 payers including the top five national health plans regional health plans TPAs and millions of healthcare p...
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Key Skills

  • Microsoft Office
  • Risk Management
  • Financial Services
  • Customer Service
  • Fraud
  • Root cause Analysis
  • Law Enforcement
  • Banking
  • Analysis Skills
  • Authentication
  • Qualitative Research Interviewing
  • ACH

About Company

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Discover the connected platform that's bridging gaps and aligning interests of healthcare payers, providers, and healthcare consumers.

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