Scheduler | 40 hours per week | Surgical Specialists

Southeast Iowa Regional Medical Center

Job Location:

West Burlington, IA - USA

Monthly Salary: Not Disclosed

Posted on: 02-11-2025

Vacancies: 1 Vacancy

Job Summary

Minimum Hiring Wage:

From $18.89 per hour

Job Details:

Scheduled Hours: Monday - Friday 8:00am - 4:30pm

Job Description:

A Brief Overview

Performs duties and tasks related to clinic scheduling. Operates communication systems such as telephone and switchboard. Answers incoming calls greets callers provides information transfers calls and/or takes messages as necessary. Performs clerical duties as needed. Duties include answering telephones scheduling appointments verifying insurance compiling medical charts filing and office machine operation. Communication with patients regarding dates of procedures dates of appointments and instructions for scheduled procedures.

What you will do

Answer telephones direct calls and take messages. Listen to customer requests referring to alphabetical or geographical directories to answer questions and provide telephone information. Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
Communicate with customers employees and other individuals to answer questions disseminate or explain information.
Compile copy sort and file records of office activities business transactions and other activities. Process and prepare documents. Perform clerical duties such as typing proofreading and sorting mail.
Compute record and proofread data and other information such as records or reports. Perform clerical duties such as typing proofreading and sorting mail.
Open sort and route incoming mail answer correspondence and prepare outgoing mail. Deliver messages and run errands.
Operate office machines such as photocopiers and scanners facsimile machines voice mail systems and personal computers.
Schedule appointments internally and externally Schedule procedures and appointments associated with those procedures. Work with insurance companies or other departments to obtain prior authorization. Provide instructions and education material regarding appointments and procedures.

Qualifications:

Qualifications

H.S. Diploma or General Education Degree (GED) Required
medical terminology Preferred
Experience working with computers Preferred
Previous experience answering multiple line phone system Preferred
Previous health care experience Preferred
Typing skills
Knowledge of transmission broadcasting switching control and operation of telecommunications systems.
Knowledge of media production communication and dissemination techniques and methods. This includes alternative ways to inform and entertain via written oral and visual media.
Knowledge of administrative and clerical procedures and systems such as word processing managing files and records stenography and transcription designing forms and other office procedures and terminology.
Giving full attention to what other people are saying taking time to understand the points being made asking questions as appropriate and not interrupting at inappropriate times.
The ability to communicate information and ideas in speaking so others will understand.

Benefits:

We are excited to offer an aggressive compensation and benefits package for qualifying positions which includes:

Competitive base pay
Matching retirement programs
Health Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental cell-phone plans
Employer-paid Long-Term Disability Life and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life AD&D Short-Term Disability Critical Illness Accident Insurance and Hospital Indemnity

Great River Health and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Required Experience:

Minimum Hiring Wage:From $18.89 per hourJob Details:Scheduled Hours: Monday - Friday 8:00am - 4:30pmJob Description:A Brief OverviewPerforms duties and tasks related to clinic scheduling. Operates communication systems such as telephone and switchboard. Answers incoming calls greets callers provides...