Ferman of Countryside Parts Manager Opportunity

Clearwater, SC - USA

Monthly Salary: Not Disclosed

Posted on: 02-11-2025

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Operational Leadership

Direct daily operations of the Parts Department ensuring accuracy speed and profitability.
Partner closely with Service and Collision managers to support repair order flow and technician productivity.
Oversee retail wholesale and internal parts sales to ensure growth and consistency across all channels.
Maintain proper stock levels based on sales trends seasonality and manufacturer programs.
Ensure all parts are sourced priced and documented according to Ferman and Ford Motor Company policies.

Team Development

Recruit train and coach a professional parts staff focused on accuracy and guest service.
Conduct regular team meetings to communicate goals review performance and share best practices.
Promote a positive work environment that reflects Fermans culture of teamwork and respect.

Financial Management

Develop monthly forecasts for sales gross profit and expenses.
Manage core returns warranty parts and obsolescence to minimize losses.
Monitor DMS reports (Dealertrack / Reynolds) to identify opportunities for improvement and cost control.

Vendor and Guest Relations

Build strong relationships with Ford Motor Company vendors and wholesale customers.
Ensure timely fulfillment of service department and body shop parts requests.
Maintain exceptional guest satisfaction through communication follow-up and accuracy.

Qualifications and Requirements

Minimum 5 years of dealership parts experience including 3 years in a management or assistant manager role.
Proven understanding of Ford parts cataloging systems Dealertrack DMS and electronic ordering platforms.
Strong leadership communication and problem-solving skills.
Ability to manage and motivate a team in a fast-paced environment.
Strong knowledge of inventory control forecasting and financial analysis.
Commitment to upholding Fermans standards of integrity service and guest satisfaction.

What Success Looks Like

Inventory accuracy above 95%.
On-time service order fulfillment rate above 98%.
Growth in wholesale sales month over month.
Positive internal feedback from Service Collision and Retail teams.
Department achieving or exceeding monthly gross profit and expense targets.

Required Experience:

Manager

Key ResponsibilitiesOperational LeadershipDirect daily operations of the Parts Department ensuring accuracy speed and profitability.Partner closely with Service and Collision managers to support repair order flow and technician productivity.Oversee retail wholesale and internal parts sales to ensure...