Senior Business Support Officer

Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UKs first Borough of Sanctuary for our work in championing the rights of refugees and migrants.

The role

Are you organised and take pride in your work

Does the sound of making a difference for vulnerable adults in Lewisham appeal to you

If yes we have the perfect role for you!

Lewisham Adult Social Care is looking to recruit a permanent Senior Business Support Officers to join our Business Support Team and to help play a key role in achieving positive outcomes for vulnerable adults in our Borough.

About the team and role

As a member of Business Support you will be part of a busy administrative team working across Adult Social Care carrying out a wide range of business processes to support internal and external customers. Working together to achieve our vision to make our service as efficient and effective as possible.

What were looking for:

A Senior Business Support Officer with experience in organisational tasks multitasking communication and administrative support.

The role includes providing clerical and administrative support as needed such as minute taking for designated meetings held virtually or in person.

Candidates should have knowledge of Adult Social Care services and demonstrate a commitment to supporting the workforce. The position requires working in a sensitive and confidential setting which may involve exposure to difficult information regarding families and individuals. The work environment can be fast-paced so the ability to think clearly and calmly is essential to maintain accurate systems and processes. Candidates need to prioritise changing workloads and proactively promote efficient working practices to meet service requirements and comply with statutory guidelines.

Additionally effective communication skills are required for providing customer care to service users internal staff and external partner agencies. The role also expects candidates to use their initiative adapt to change and collaborate effectively within a team setting.

Whats in it for you

Excellent training and development opportunities plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

Location

The job is primarily based in Laurence House Catford London SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

• Hybrid working - both in office and from home on a regular basis
• Minute taking - virtual and in person at various locations across the borough
• The job is subject to an basic DBS check

The recruitment process is anonymous and we dont accept CVs.

Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job please contact Kristal Boylan

(Business Support ContrOCC & Improvement Manager)

Please click here to view the Job Description and Person Specification

Salary

per annum (Scale 6)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale) which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme further details are available at Council has a dedicated employment support service Lewisham Works which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works please emailand an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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