Field Service Engineering Manager (Technical Mfg. exp. req.)
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Job Location:
Windsor, NC - USA
Monthly Salary:
$ 95000 - 120000
Posted on:
10 days ago
Vacancies:
1 Vacancy
Job Summary
Field Service Engineering Manager (Technical Mfg. exp. req.)
Location: Windsor CT
Salary: $95000 - $120000 up to 15% Bonus Benefits
Benefits: Medical Dental Vision Life Disability 401(k) w/match Holidays PTO
Job Type: Full-Time
Typical Hours: Mon -Fri 8:00 AM 5:00 PM (Flexible)
Travel: Less than 10% (domestic)
Start Date: ASAP
Sponsorship is not available
Relocation Assistance is available
Field Service Engineering Manager Description
Our client a well-established manufacturer serving a broad range of industrial and commercial markets is seeking a Field Service Engineering Manager to join their Windsor CT this role youll lead a team of 10 Field Service Engineers located across the United States coordinating maintenance and service activities for precision measurement and inspection equipment. The ideal candidate is an experienced people leader who thrives on strong transparent communication across teams and channelsdriving alignment clarity of expectations and operational excellence. Youll play a hands-on role in developing service strategies optimizing efficiency and supporting growth initiatives in a collaborative fast-paced environment while having the opportunity to make a meaningful impact on both the team and the companys continued success.
Field Service Engineering Manager Responsibilities
Lead motivate and manage a team of 10 Field Service Engineers
Coordinate and schedule maintenance visits repairs and service requests efficiently
Develop and implement maintenance strategies procedures and best practices
Monitor team performance provide coaching and conduct evaluations
Ensure compliance with safety standards company policies and regulatory requirements
Act as primary point of contact for customer inquiries and service escalations
Maintain accurate service records reports and documentation
Collaborate with logistics procurement and technical support teams to streamline operations
Identify process improvement opportunities to enhance service quality and operational efficiency
Manage budgets resources and operational costs for service activities
Support service growth strategies to increase revenue
Field Service Engineering Manager Qualifications
4 years of B2B service management experience required
Experience with technical manufacturing products required
Experience leading and managing field service teams required
Must be willing to work onsite in Windsor CT
Required Experience:
Manager
Key Skills
- Children Activity
- Landscaping
- Electronics Engineering
- End User Support
- Front Office Management
- Airlines
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