Guest Service Agent-Fairfield Inn & Suites Plainville, CT
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Job Location:
Plainville, CT - USA
Monthly Salary:
Not Disclosed
Posted on:
02-11-2025
Vacancies:
1 Vacancy
Job Summary
About the Front Desk Representative Position
Were seeking a motivated and friendly Front Desk Representative to join our team. From greeting clients to answering phone calls youll be one of the first staff members our customers interact with so strong customer service skills are a necessity.
If youre interested in working as a Front Desk Representative for us read on to see what were looking for.
Front Desk Representative Responsibilities
- Greet all guests assisting them with their visit
- Address all client queries and concerns
- Answer all phone calls redirecting calls to the proper party as needed
- Manage incoming and outgoing mail including packages
- Monitor office supply inventory and order supplies including special requests from staff
- Keep a neat and tidy front desk area
- Provide additional administrative support as needed including file management and making travel arrangements for executives
Front Desk Representative Requirements
- Previous experience in a Front Desk Representative or similar role preferred
- High school diploma
- Proficient with Microsoft Office Suite
- Ability to use office equipment including printers fax machines and scanners
- Superb multitasking and organizational skills
- Great problem-solving skills
- A friendly customer service-oriented personality
- Fantastic communication skills
Required Experience:
Unclear Seniority
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
Job Title: Director of OperationsCompany: Hampton Inn Colchester / Burlington, VTLocation: 42 Lower Mountain View Drive, Colchester, VT 05446 About Us:At the Hampton Inn Colchester / Burlington, VT, we are committed to delivering unparalleled guest experiences while fostering a vibran ... View more
