Temporary Customer Care Cashier

The temporary cashier is responsible for processing all forms of customer payments. This position provides courteous and accurate responses to all customer inquiries. This position is also responsible for communicating basic information concerning BEDs policies programs and services and for relaying customer input to appropriate Departmental Staff.

Union Affiliation:Non-Union
Pay Grade:$25.00 Hourly
Remote Tier 1:Zero (0) days remote/week.

Please note the anticipated length of service for this position is three (3) months.

• Works with Departmental staff to provide BED customers necessary information concerning BEDs programs rates services and policies.
• Serves as a liaison between the customer and BED to provide the basic range of services for inquiries in person.
• Acts in the cashier capacity. Processes customer payments received via drop box walk-ins mail and telephone.
• Processes electronic payments including checks debit and credit cards. Processes cash payments.
• Enter and maintain Daily Payment Processing data including but not limited to balancing daily cash and check payments and processing batches etc.
• Sorts mail.
• Receives greets serves and properly routes in-coming customers/visitors.
• Performs other responsibilities to cover for co-workers during their absences and during high-volume periods of time as directed.

• Perform other duties as required.

• Ability to actively support City diversity equity and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
• Demonstrated commitment to diversity equity and inclusion as evidence by ongoing trainings and professional development.
• A high school diploma or equivalent is required.
• One year of customer service experience in an office setting is required.
• Ability to work in a Windows based environment with database spreadsheet and word processing software.
• Must be able to work independently and as part of the customer care team in a complex detail-oriented environment which features many repetitive tasks and deadlines.
• Demonstrated organizational verbal and written communication skills required.
• Experience with AS400 or other mainframe computing preferred.
• Must be flexible and able to handle multiple tasks concurrently.
• Must be able to operate standard and computerized office equipment.
• Must be able to post data and make rapid accurate mathematical computations.
• Ability to use a 10-key calculator with speed and accuracy.
• Regular attendance is necessary and essential to meeting the expectations of the job functions.
• Ability to understand and comply with City standards safety rules and personnel policies.

Promoting a culture that reveres diversity and equity.

The City of Burlington is proud to be an equal opportunity employer and we are strongly committed to creating a dynamic and equitable work-force that mirrors the population and world that we serve. We do not discriminate on the basis of political or religious affiliation race color national origin place of birth ancestry age sex sexual orientation gender identity marital status crime victim status veteran status disability HIV positive status or genetic information in employment or the provision of services.

In addition to being an equal opportunity employer we actively encourage applicants who can contribute to our growing diversity to apply.

Applications for our employment opportunities areonlyaccepted onlinethrough ourGovernment Jobswebsite.

For accessibility information or alternative formats please contact Human Resources Department at or.