Technical Writer & Process Improvement Analyst
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Job Location:
New York City, NY - USA
Monthly Salary:
$ 27 - 28
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Technical Writer & Process Improvement Analyst
Cedar Park Group is hiring a Technical Writer & Process Improvement Analyst for a long-term onsite role with one of our public-sector partners. This position blends technical documentation expertise with strong analytical and process improvement capabilities to support ongoing IT initiatives.
Schedule/Shift: Full-Time 40 Hours per Week Onsite Two Rounds of Interviews (One In-Person)
Position Overview:
The Technical Writer & Process Improvement Analyst will work closely with cross-functional IT teams to gather document and analyze existing policies workflows and procedures. This role plays a key part in identifying inefficiencies improving operational effectiveness and ensuring process documentation is clear accessible and up to date.
Responsibilities:
Collaborate with IT teams to collect and analyze information on current policies processes and systems.
Create clear concise and comprehensive documentation of IT workflows and procedures.
Conduct process reviews to identify bottlenecks and improvement opportunities.
Present findings and recommendations to leadership with supporting data and implementation plans.
Develop and maintain internal documentation such as knowledge base articles FAQs and user guides.
Design or update process diagrams using Visio or similar tools.
Maintain version-controlled documentation repositories in SharePoint.
Act as a liaison between technical and non-technical stakeholders to simplify complex information.
Support change management initiatives by developing communication and training materials.
Requirements (Mandatory & Desired):
Mandatory:
3 years of experience in technical writing ideally within IT or technical environments.
Strong understanding of process improvement methodologies.
Proficiency with Microsoft Office Suite (Word Excel PowerPoint Visio).
Strong data interpretation and visualization skills.
Excellent critical thinking analytical and communication skills.
Proven ability to manage documentation with attention to detail and organization.
Desired:
Experience in enterprise IT or service management environments.
Familiarity with workflow mapping or business process modeling tools.
Knowledge of SharePoint for document collaboration and version control.
Ability to create visual content such as infographics and process maps.
Benefits:
PTO
Vacation Pay
Bonus Pay
Health Insurance
401(k)
Why Join Us:
Join Cedar Park Group and experience a company that genuinely values your growth and success. Beyond our standard benefits like bonuses PTO health insurance and training and career advancement you will have an entire team dedicated to your success. Your personal recruiter will help you with your credentialing and document process. If youre ready to take the next step in your career and experience the difference a dedicated team can make we invite you to join Cedar Park and become part of our family. Your career growth and success are our top priority!
Required Experience:
IC
Key Skills
- Proofreading
- Adobe Acrobat
- Content Management Systems
- Technical Writing
- Visio
- Microsoft Powerpoint
- Sharepoint
- XML
- Confluence
- Wiki Systems
- Word Processing
- Writing Skills
About Company
Cedar Park Med is hiring Licensed Practical Nurses (LPN) for a contract positions. Responsibilities include providing patient care, administering medications, and ensuring a safe environment for residents. Shift: 7am-3:30pm / 3pm-11:30pm5 or 9 weeks/40hrs/M-FPay varies based on experi ... View more
