Receptionist Mon Fri 8am-5pm

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: 18 days ago

Vacancies: 1 Vacancy

Job Summary

Are you a people-oriented person with customer service experience in a professional environment Are you looking for an interesting role with daily variety and responsibility We are seeking a front of house professional at Reception. The Receptionist supports a busy office with overall responsibility for ensuring staff and guests are taken care of while also ensuring the office runs smoothly. This is a professional and fast-paced environment and the receptionist should have an outgoing personality to warmly greet and assist visitors and firm employees ensuring their needs are anticipated and met.

Job Duties:

Greet clients and visitors to the office with warmth and professionalism.
Provide concierge-style support to staff clients and guests.
Check conference room and meeting schedules throughout a shift and make note of any changes to ensure meetings are set up accurately.
Make conference room catering hoteling office and visitor office reservations using reservation software and calendars.
Reserve and manage hoteling office spaces and re-set hoteling offices in between use.
Assist clients with finding an appropriate meeting room office or resource arranging alternatives and negotiating with other parties as required to find a solution for all parties.
Answer incoming calls in a cordial professional and timely manner. Transfer calls to appropriate individuals.
Communicate withsupervisor orclient on meeting requestconcernsor deadline issues.
Work with clients to plan catering for meetings and events.
Order catering for events and meetings ensuring orders are received on time and accurately.
Set up conference roomsaccording to clients request including audio/visual equipment food beverages utensilsice etc.
Clean up and re-set conference rooms after use.
Assist in maintaining kitchen and pantry areas ensuring they are stocked and in good order.
Light housekeeping duties such as wiping down counters and door handles clearing conference rooms and maintaining kitchen areas.
Maintain inventory of catering suppliesand order supplies as needed.
Ensure Conference Rooms and hoteling offices are well maintained and ready for upcoming reservations; report any issues to the appropriate department.
Handle light administrative duties including expense reimbursements and miscellaneous projects as assigned.
Handle sensitive and/or confidential documents and information.
Prepare and send out a daily visitor email.
Support distribution of daily incoming and outgoing mail and packages.
Support copy print and scan requests based on requestor specifications and requested deadline using provided MFD equipment.
Tech curious
Strong attention to detail

Job Qualifications:

High school diploma or equivalent.
Minimum(1) year professional experience preferably in corporate hospitality restaurant or housekeeping industry.
Must have strong customer service skills.
Knowledge of MS Office and Outlook is required.
Strong communication organization and attention to detail is required.
Able to make independent decisions that conform to business needs and policy.
Strong interpersonal communication skills required.
Excellent organizational skills required.
Must be able to meet deadlines and complete all projects in a timely manner.
Strong attention to detail is required.
Must work well in a team environment.
Professional attire and demeanor required.
Good written communication skills.
Goodproblem-solvingskills with the ability and understanding of when to escalate a problem to a supervisory level.
Ability to work in a fast paced high energy environment.
Ability to work on multiple projects simultaneously.
Ability to operate basic audio/visual equipment.
Professional telephone demeanor.
Ability to anticipate clients needs for meetings and events.
Must be self-motivated with a positivecan-doattitude.
Proven customer service skills are required to create maintain and enhance customer relationships.

Job Duties:

Greet clients and visitors to the office with warmth and professionalism.
Provide concierge-style support to staff clients and guests.
Check conference room and meeting schedules throughout a shift and make note of any changes to ensure meetings are set up accurately.
Make conference room catering hoteling office and visitor office reservations using reservation software and calendars.
Reserve and manage hoteling office spaces and re-set hoteling offices in between use.
Assist clients with finding an appropriate meeting room office or resource arranging alternatives and negotiating with other parties as required to find a solution for all parties.
Answer incoming calls in a cordial professional and timely manner. Transfer calls to appropriate individuals.
Communicate withsupervisor orclient on meeting requestconcernsor deadline issues.
Work with clients to plan catering for meetings and events.
Order catering for events and meetings ensuring orders are received on time and accurately.
Set up conference roomsaccording to clients request including audio/visual equipment food beverages utensilsice etc.
Clean up and re-set conference rooms after use.
Assist in maintaining kitchen and pantry areas ensuring they are stocked and in good order.
Light housekeeping duties such as wiping down counters and door handles clearing conference rooms and maintaining kitchen areas.
Maintain inventory of catering suppliesand order supplies as needed.
Ensure Conference Rooms and hoteling offices are well maintained and ready for upcoming reservations; report any issues to the appropriate department.
Handle light administrative duties including expense reimbursements and miscellaneous projects as assigned.
Handle sensitive and/or confidential documents and information.
Prepare and send out a daily visitor email.
Support distribution of daily incoming and outgoing mail and packages.
Support copy print and scan requests based on requestor specifications and requested deadline using provided MFD equipment.
Tech curious
Strong attention to detail

Job Qualifications:

High school diploma or equivalent.
Minimum(1) year professional experience preferably in corporate hospitality restaurant or housekeeping industry.
Must have strong customer service skills.
Knowledge of MS Office and Outlook is required.
Strong communication organization and attention to detail is required.
Able to make independent decisions that conform to business needs and policy.
Strong interpersonal communication skills required.
Excellent organizational skills required.
Must be able to meet deadlines and complete all projects in a timely manner.
Strong attention to detail is required.
Must work well in a team environment.
Professional attire and demeanor required.
Good written communication skills.
Goodproblem-solvingskills with the ability and understanding of when to escalate a problem to a supervisory level.
Ability to work in a fast paced high energy environment.
Ability to work on multiple projects simultaneously.
Ability to operate basic audio/visual equipment.
Professional telephone demeanor.
Ability to anticipate clients needs for meetings and events.
Must be self-motivated with a positivecan-doattitude.
Proven customer service skills are required to create maintain and enhance customer relationships.