SBS Center Manager

• Manage migration of activities from Australia to SBS center
• Business Relationship Manager and Single point of contact who represent all SBS services in its center/geographical scope for its regional Stakeholders.
• Accountable for SBS center performance
• Identify organize prioritize business needs and organize SBS services processes and organization to meet and/or exceed business needs.
• Contribute to fit strategy with area/regional priorities
• Educate business stakeholders about the SBS opportunities
• Drive adoption of SBS services
• Accountable for SBS center budget
• Implements projects within scope of services delivered by SBS center
• Keep looking for automation and modernization aiming at efficiency gains and process improvement.
• Identify opportunities for the absorption of activities by the SBS location which can add value to the business and optimize costs for the company.
• Promote synergy between SBS locations around the world identifying opportunities to share and leverage best practices.
• Resolves issues regarding end-to-end performance deviations from project implementation and non-compliance with global process data technology compliance standards within scope of services delivered.
• Manage train and develop the local SBS team.

Qualifications :

• At least 5 years of experience in SSCs Global Business Services or Shared Business services
• At least 8 years managing (directly or indirectly) multicultural teams
• Previous experience in migrating activities to Shared business center is preferred

Additional Information :

Soft skills

• Strong interpersonal skills and ability to engage and communicate with all levels within the organization
• Strong problem solving quantitative and analytical abilities
• Excellent communication collaboration and management skills both up / down and
• Fluent English is mandatory

What We Offer

We provide a dynamic and stimulating international environment which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Our Benefits

• Competitive salary and benefits
• Hybrid work available (not applicable to all roles)
• Pension contributions
• Access to Training and Development 
• Access to Concierge Partnerships

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity equity and inclusion.

LDC encourages diversity supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value both for our business and for other value chain stakeholders: our people our business partners the communities we touch and the environment around us

Remote Work :

No

Employment Type :

Full-time