Supplier Quality Engineer

Job Description

Bring value to yourself and the organization by putting your superpowers to work!

We ensure premium quality LEGO products by defining and ensuring compliance of quality assurance processes standards and guidelines to be followed at the sites distribution channels and suppliers of core components.

Play your part in our team succeeding

The Supplier Quality Engineer will be responsible for ensuring that all purchased materials meet The LEGO Groups strict quality compliance and sustainability standards. Based in Richmond VA this role will oversee supplier performance across categories such as Printing and Packing or Resin & Master-batch driving continuous improvement and maintaining strong partnerships with both internal teams and external suppliers.

Key responsibilities will include managing supplier claims and corrective actions (including FSC-related discrepancies) conducting supplier audits verifying the effectiveness of improvement programs and supporting the implementation of receiving inspection and non-conformance handling processes. The role involves gathering and analyzing supplier performance data maintaining documentation and collaborating globally with the SQM team to ensure standardized processes. Timely escalation of risks and proactive engagement with suppliers to resolve issues will be essential for success in this position.

Core Responsibilities:

Operational Responsibilities:

• Proactively manage supplier claims conducting root cause analysis implementing actions to ensure and prevent issues and resolving FSC (Forest Stewardship Council) discrepancies.
• Plan lead and document supplier audits; identify non-conformities risks and opportunities for improvement in supplier processes and quality systems.
• Verify the efficiency of measures implemented to accurately handle and avert issues uncovered through claims and audit findings.
• Support and develop suppliers in establishing and executing quality improvement programs.
• Implement and maintain incoming inspection procedures and internal processes for handling non-conforming (NC) materials.
• Gather monitor and analyze supplier performance metrics (e.g. PPM OTD NCRs); generate regular reports and dashboards.
• Collaborate closely with Procurement Engineering Manufacturing R&D and other departments to align quality expectations and resolve issues.
• Create and maintain accurate and up-to-date documentation relevant to supplier quality operations.
• Participate in and contribute to the Global SQM Teams standardization and continuous improvement initiatives.
• Promptly escalate critical supplier issues risks or non-compliances to leadership and stakeholders as appropriate.

Do you have what it takes

• Experience in a Supplier Quality Engineer or Quality Assurance role within a manufacturing or production environment.
• Experience as an ISO 9001:2015 Auditor
• Direct experience in managing suppliers within the Printing Packaging or Resin and Plastics categories is highly desirable.
• Proficient in conducting supplier audits handling non-conformances and managing the CAPA process.
• Familiarity with ISO 9001 FSC certification processes and sustainable sourcing standards.
• Bachelors degree in Engineering Quality Management Materials Science or a related technical discipline is required.
• Industry certifications such as ISO 9001 Lead Auditor Certified Supplier Quality Professional (CSQP) or ASQ Certified Quality Engineer (CQE) are preferred.
• English fluent level
• Note: This position is based at our LEGO Virginia manufacturing factory located in Richmond. This is not a remote position.

The salary for this position has a range of min 81810 to max 122716 annual based on anticipated responsibilities market benchmarks and organizational constraints. The definitive compensation may vary in alignment with the selected candidates professional background experience operational needs and other considerations permitted by law. The comprehensive remuneration details inclusive of benefits will be communicated upon finalization of the employment offer.

Join the global LEGO family

Whats in it for you Here are some of what to expect:

Family Care Leave We offer enhanced paid leave options for those important times.

Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellness We want you to be your best self so youll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based

Colleague Discount We know youll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus We do our best work to succeed together. When goals are reached youll be rewarded through our global bonus scheme.

Your workplace Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model role eligibility and frequency with you.

Children are our role models. Their curiosity creativity and imagination inspire everything we do. We strive to create a diverse dynamic and inclusive culture of play at the LEGO Group where everyone feels safe valued and they belong.

The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day playing a part in building a sustainable future and continuing our mission to inspire and develop the builders of tomorrow.

The LEGO Group is fully committed to Childrens Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

Thank you for sharing our global commitment to Childrens Rights.

Build your career brick by brick at the LEGO Group.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for those with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process please contact the HR Service Desk at 1.860.394.3769. Please note these communication channels should be used for those having difficulty accessing our on-line channels not to inquire about job opportunities.

Compensation

Applications are reviewed on an ongoing basis. However please note we do amend or withdraw our jobs and reserve the right to do so at any time including prior to any advertised closing date. So if youre interested in this role we encourage you to apply as soon as possible.

Whats in it for you

Here are some of what to expect:

FamilyCareLeave We offer enhanced paid leave options for those important times.

Insurances All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing We want you to be your best self so youll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based

ColleagueDiscount We know youll love to build so from day 1 you will qualify for our generous colleague discount.

Bonus We do our best work to succeed together. When goals are reached and if eligible youll be rewarded through our bonus scheme

Your workplace When you join the team youll be assigned a primary workplace location i.e. one of our Offices stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse dynamic and inclusive culture of play at the LEGO Group where everyone feels safe valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex gender identity or expression race/ethnicity national origin sexual orientation disability age religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day playing a part in building a sustainable future and continuing our mission to inspire and develop the builders of tomorrow.

The LEGO Group is fully committed to Childrens Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening as a condition of the offer.

Thank you for sharing our global commitment to Childrens Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of our commitment to the health and safety of our employees.

Online Application Accessibility Statement; which is intended for people with disabilities - LEGO systems endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process please contact the HR Service Desk at 1. option #3. Please note these communication channels should be used for those having difficulty accessing our on-line channels not to inquire about job opportunities.

Just imagine building your dream career.

Then make it real.

Join the LEGO team today.