Ice Rink Supervisor

Big Sky, MT - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The Ice Rink Supervisor is responsible for overseeing the daily operations and programming of the ice rink facility ensuring a safe well-maintained and organized environment for skating hockey and other ice-related events. This role involves scheduling ice time managing pick-up hockey coordinating events and coordinating with other departments to provide excellent Member/guest service and a positive experience for all participants. The lead coordinator also plays a key role in promoting and expanding the rinks programs to increase Membership engagement and participation.

Reports to VP of Outdoor Pursuits and OP Manager

Key Responsibilities:

Ice Rink Operations:
- Manage and distribute rental equipment (e.g. skates hockey gear) and ensure proper storage and upkeep.
- Monitor the condition of the ice and facility addressing maintenance issues promptly.
- Oversee the daily maintenance and management of the ice rink including assisting with snow removal ice resurfacing cleaning and ensuring safety protocols.
Scheduling & Program Management:
- Create and manage the schedule for public skating sessions hockey figure skating lessons and private rentals.
- Plan and execute special events tournaments and skating parties.
- Collaborate with figure skating and hockey instructors to design private lessons and group training.
Member Relations & Communication:
- Act as the primary point of contact for inquiries related to the ice rink hockey programs.
- Handle Member feedback and suggestions working to resolve issues in a timely manner.
- Communicate schedules promote ice rink activities and events at ice facility and through Club communication channels.
Safety & Compliance:
- Ensure compliance with all safety standards and guidelines including those set by USA Hockey and U.S. Figure Skating.
- Be trained in first aid CPR and emergency response - Implement emergency procedures.

Qualifications:

High school diploma or equivalent; Bachelors degree in Sports Management Recreation or related field preferred.
Minimum 2 years of experience in ice rink operations hockey coaching/coordination or sports program management.
Strong knowledge of ice sports particularly hockey and figure skating.
Excellent organizational communication and leadership skills.
Ability to work flexible hours including evenings and weekends.
Proficiency in Microsoft Office; familiarity with Zamboni or ice resurfacing operations is a plus.

Physical Requirements:

Ability to work in cold environments for extended periods.
Ability to lift push or pull up to 50 lbs.
Prolonged periods of standing walking and moving on ice surfaces.

This role is ideal for someone passionate about ice sports with strong organizational skills and a commitment to providing an excellent experience for participants and spectators alike.

Required Experience:

Manager