Customer Service Representative Danish & English (Remote in Spain)
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Job Location:
Monthly Salary:
Posted on:
01-11-2025
Vacancies:
1 Vacancy
Job Summary
Our client
Is a global leader in household and healthcare products dedicated to improving the lives of people everywhere. With a portfolio of iconic brands theyre committed to sustainability innovation and social responsibility. Were seeking passionate Customer Service Representatives to join our team and deliver exceptional experiences to our valued customers.
Tasks
Whats your Mission
- Customer Support: Provide top-notch support to customers through various channels (phone email chat social media) by addressing inquiries resolving issues and offering tailored solutions.
- Product Knowledge: Develop a deep understanding of our product range to accurately answer questions and assist customers effectively.
- Problem-Solving: Analyse customer concerns identify root causes and implement effective solutions to ensure customer satisfaction.
- Brand Advocacy: Promote our brand values and foster positive customer experiences through every interaction.
Requirements
Your Experience Our Future
- Language Proficiency: Fluency in Danish with excellent written and verbal communication skills.
- English Language Skills: Strong English language proficiency (written and spoken).
- Customer Focus: A genuine passion for helping people and delivering exceptional customer service.
- Empathy: The ability to understand and respond to customer needs with empathy and compassion.
- Organisational Skills: Strong attention to detail and the ability to manage multiple tasks efficiently.
- Problem-Solving: A proactive approach to problem-solving and a commitment to finding innovative solutions.
Benefits
Your Benefits Package
- Start Date: ASAP
- Hours: 20 Hours/Week
- Work Schedule: Monday to Friday from 1:00pm to 5:00pm
- Salary: 9279 gross per year
- Holidays: 24 calendar holidays / 2 accrued days per month
- Work Model: Hybrid - 6 days per month at the office / WFH options available
- Training: Monday to Friday from 10:00am to 2:00pm
- Office Location: Barcelona (La Sagrera)
Additional Perks:
- Career Growth: Ongoing training and development.
- Well-being Support: Confidential counselling and resources.
- Perks & Discounts: Exclusive offers and rewards.
- Health Benefits: Discounted health insurance.
- Skill Development: LinkedIn learning and certifications.
- Referral Program: Bring a friend and get a referral bonus.
Lets discuss your future at CPM International!
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
CPM International has a global presence in over 30 countries. We offer multilingual support in various languages tailor-made to the needs of our diverse markets. We focus on customer service, sales, and technical support solutions for clients worldwide.
