CSLs R&D organization is accelerating innovation to deliver greater impact for patients. With a project-led structure and a focus on collaboration were building a future-ready team that thrives in dynamic biotech ecosystems. Joining CSL now means being part of an agile team committed to developing therapies that make a meaningful difference worldwide.
The Associate Director R&D Contracts & Business Operations Team Lead manages a team responsible for delivering centralized contracting and business operations support across CSLs R&D organization. This role ensures efficient compliant and consistent execution of external R&D engagements by coordinating with internal stakeholders and enabling functions. The Team Lead oversees day-to-day workflow management resource allocation and performance tracking ensuring that business owner requests are processed accurately and in alignment with CSLs policies and standards. The position also supports process optimization initiatives to improve turnaround time transparency and stakeholder satisfaction.
Key Responsibilities
Team Leadership & Operational Management
Manage and mentor the R&D Contracts & Business Operations team to ensure timely high-quality delivery of contracting and business support services.
Oversee workload prioritization task assignments and progress tracking to meet service level expectations.
Provide coaching on processes systems communication and stakeholder engagement.
Contracting & Process Execution
Oversee execution of contracting processes including coordination with Legal Procurement and R&D stakeholders.
Ensure compliance with company policies and support resolution of contracting or operational issues.
Guide R&D stakeholders on third-party engagement processes (e.g. contingent labor KOLs capital equipment consumables).
Stakeholder Partnership & Communication
Act as a primary point of contact between R&D business leaders enabling functions and the Contracts & Business Operations team.
Communicate in a timely manner on request status priorities and timelines to ensure transparency and alignment.
Support consistent application of business operations policies and contracting procedures across R&D functions.
Performance Measurement & Continuous Improvement
Develop monitor and report team performance metrics and SLAs to Portfolio Operations & Excellence (POE) senior leadership.
Identify and implement workflow and system improvements that enhance efficiency and compliance.
Contribute to ongoing development of tools templates and training to support scalable operations.
Skills and Experience Required
Required:
Minimum 10 years of experience in biotechnology or pharmaceutical industry supporting R&D contracts and business operations.
Demonstrated experience managing or leading a team with responsibility for completing a high volume of tasks in a timely manner.
Solid understanding of the R&D lifecycle (e.g. CMC non-clinical clinical and regulatory operations).
Strong organizational communication and stakeholder management skills.
Experience working with enterprise systems (e.g. SAP Ariba Companion).
Preferred:
Experience with service delivery models or centralized business operations in R&D.
Familiarity with metrics-driven performance management.
Proven ability to manage competing priorities in a matrixed environment.
Qualifications and Education Required
Bachelors degree in Business Finance Life Sciences or related field
We encourage you to make your well-being a priority. Its important and so are you. Learn more about how we care at CSL.
CSL Behring operates one of the worlds largest plasma collection networks CSL Plasma. Our parent company CSL headquartered in Melbourne Australia employs 32000 people and delivers its lifesaving therapies to people in more than 100 countries.
At CSL Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy we are able to better understand and connect with our patients and donors foster strong relationships with our stakeholders and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging CSL
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Director
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