Founded over 35 years ago First Quality is a family-owned company that has grown from a small business in McElhattan Pennsylvania into a group of companies employing over 5000 team memberswhile maintaining ourfamilyvalues and entrepreneurialspirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada the companies within the First Qualitygroup produce high-quality personal care and household products forlargeretailers and healthcareorganizations. Our personal care and household product portfolio includes baby diapers wipes feminine pads paper towels bath tissue adult incontinence products laundry detergents fabric finishers and dishwash addition we manufacture certain raw materials and components used in the manufacturing of these products including flexible print and packaging solutions.
Guided by our values of humility unity and integrity we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality youll find a collaborative environment focused on continuous learning professional development and our mission to Make Things Better.
We are seeking a Manager/Senior Manager Sales & Operations Planning for our First Quality Home Care Products LLC facility located in Salt Lake City UT.This role will be responsible for designing leading and executing the Sales & Operations Planning process for the Home Care Products Division. This individual will ensure alignment between demand supply inventory and financial plans to enable informed decision-making and optimal service levels.
This role is highly cross-functional requiring strong leadership and collaboration with Sales Marketing Finance Supply Chain Manufacturing and Customer Service teams
Primary responsibilities include:
Own and lead the S&OP process across the Home Care Products Division ensuring monthly cycles are executed effectively and drive strategic alignment.
Facilitate cross-functional S&OP meetings (Demand Review Supply Review Pre-S&OP and Executive S&OP).
Drive demand planning accuracy through collaboration with Sales Marketing and Finance.
Partner with supply planning and manufacturing to balance capacity constraints with demand requirements.
Analyze performance against forecast inventory targets service levels and financial goals; drive root cause analysis and corrective actions.
Collaborate with Finance to align operational plans with budgets and forecasts.
Develop KPIs and dashboards to monitor and communicate S&OP performance and opportunities.
Champion continuous improvement in planning tools data quality and processes.
Support scenario planning and risk mitigation related to supply chain disruptions or demand variability.
Lead system and process enhancements in partnership with IT and supply chain systems teams (e.g. ERP advanced planning tools).
The ideal candidate should possess the following:
Bachelors degree in Business Supply Chain Engineering or related field required.
MBA or APICS certification (CPIM CSCP) is a plus.
Minimum of 7 years of experience in supply chain demand planning or operations preferably in consumer packaged goods (CPG) or manufacturing.
Minimum of 3 years of experience directly managing or facilitating an S&OP or IBP process.
Experience with large ERP systems (SAP Oracle etc.) and planning tools (Kinaxis OMP SAP IBP etc.).
Strong analytical skills with the ability to interpret complex data and drive actionable insights.
Exceptional communication and presentation skills; able to influence at all levels.
Proven ability to lead cross-functional teams in a matrixed environment.
Process-oriented with a mindset for continuous improvement.
High proficiency in Excel PowerPoint and data visualization tools (e.g. Power BI Tableau).
Will be required to travel to various First Quality sites US & Canada
What We Offer You
We believe that by continuously improving the quality of our benefits we can help to raise the quality of life for our team members and their families. At First Quality you will receive:
Competitive base salary and bonus opportunities
Paid time off (three-week minimum)
Medical dental and vision starting day one
401(k) with employer match
Paid parental leave
Child and family care assistance (dependent care FSA with employer match up to $2500)
Bundle of joy benefit (years worth of free diapers to all team members with a new baby)
Tuition assistance
Wellness program with savings of up to $4000 per year on insurance premiums
...and more!
First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such First Quality provides at least annual training regarding data privacy and security to employees who as a result of their role specifications may come in to contact with sensitive data.
First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability sexual orientation gender identification or protected Veteran status.
Required Experience:
Senior Manager
Why We Make Things Better: We Care. Welcome to First Quality®. Every day, we strive to make the best products to improve the lives of our customers, partners, employees and communities.