Main Tasks:
- Daily monitoring of the state of health of desktop publishing applications GED workflow (morning-check application of recurring procedures for reprocessing rejections relaunching suspended jobs processing all alerts raised by the supervision of applications and servers etc)
- Validation of the proper functioning of the application ADOC during software and infrastructure upgrade operation
- Analysis and correction of production incidents
- Processing assistance requests from ADOC users
- Analysis and correction of production incidents
- Communication of the progress of the resolution of the anomalies to the declarant and to the IT support teams
- The relationship with our outsourcer OPS / ITG for incident reporting and change requests
- Evolutionary and corrective maintenance of the ADOC document processing workflow and INSIGHT activity reporting to meet business needs (analysis estimate of loads design and development application verification and acceptance support)
- Design and development of changes to the ADOC documentary workflow
- Reporting and monitoring of product bugs with the KOFAX publisher
- Daily reporting for the businesses (stock present in the tool at the end of the day stock depth flow processed by the teams) with explanation of the differences
- Modelling of structured documents to improve the RAD / LAD rate
- Analysis of RAD / LAD statistics collected with the INSIGHT component and proposal for areas for improvement
Qualifications :
Technical Skills:
- KTA and INSIGHT (certified if possible)
- .NET
- Agile (Scrum)
- SQL Script
Language Skills:
- French - B1/B2
- English B1/B2
Remote Work :
No
Employment Type :
Full-time
Main Tasks:Daily monitoring of the state of health of desktop publishing applications GED workflow (morning-check application of recurring procedures for reprocessing rejections relaunching suspende...
Main Tasks:
- Daily monitoring of the state of health of desktop publishing applications GED workflow (morning-check application of recurring procedures for reprocessing rejections relaunching suspended jobs processing all alerts raised by the supervision of applications and servers etc)
- Validation of the proper functioning of the application ADOC during software and infrastructure upgrade operation
- Analysis and correction of production incidents
- Processing assistance requests from ADOC users
- Analysis and correction of production incidents
- Communication of the progress of the resolution of the anomalies to the declarant and to the IT support teams
- The relationship with our outsourcer OPS / ITG for incident reporting and change requests
- Evolutionary and corrective maintenance of the ADOC document processing workflow and INSIGHT activity reporting to meet business needs (analysis estimate of loads design and development application verification and acceptance support)
- Design and development of changes to the ADOC documentary workflow
- Reporting and monitoring of product bugs with the KOFAX publisher
- Daily reporting for the businesses (stock present in the tool at the end of the day stock depth flow processed by the teams) with explanation of the differences
- Modelling of structured documents to improve the RAD / LAD rate
- Analysis of RAD / LAD statistics collected with the INSIGHT component and proposal for areas for improvement
Qualifications :
Technical Skills:
- KTA and INSIGHT (certified if possible)
- .NET
- Agile (Scrum)
- SQL Script
Language Skills:
- French - B1/B2
- English B1/B2
Remote Work :
No
Employment Type :
Full-time
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