Adobe Customer Solution(ACS) Sales

Tokyo - Japan

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

TheChallenge:

TheAdobeCustomer SolutionsAccountExecutive(ACS AE)will helpgrow the Servicesand Service Subscriptionbusiness within a set territoryfocused on Pursuitand Greenfieldaccounts.The success of thisquota-carryingACS AErole will bedeterminedby the Account Executives ability toidentifynew business opportunities to grow thebusinessand toestablishnew strategic relationships in assigned accounts across several verticals. This role will interact strategically with the Field Sales team toidentifycultivateand close on new business.

Responsibilities:

Drive net new specific services bookings and service subscriptions across your assigned accountstypically a portfolio of 2030 customersbyidentifying positioning and closing consulting and subscription opportunities.

Develop andmaintainan active pipeline of forecasted sales to meet monthlyquarterlyand annual quotaobjectives.

Accountable for driving the negotiation contracting and approval processes.

Follow up on leads generated by marketing

Quickly developstrong positive relationships with new customers by understanding their needs and businessobjectives.Fulfill the role of trusted advisor through their ability toleveragethe extended Adobe team to develop strategic opportunities with ourCustomers.

Work with customer to develop a mutual plan for how Adobe can help them transform their business

Partners closely with Sales support (SolutionArchitects-SA)to ensure strong/ compelling customer proposals and recommendations are prepared for the customer

Works closely with SA on all technical components of SoW to ensure comprehensive and will achieve successful customer outcomes.

Primary sales liaison within Adobes deliveryand supportteam and owns the development and management of Customer relationships within an assigned vertical all while working in tight coordination with License Field Sales teams.Collaborates with software sales to build& executecomplex account strategies.

In assigned accounts support delivery ownerTechnicalAccount Manager and CustomerSuccessManageras needed in managing customer escalations & issue resolution

Accountable for account planning &customer relationship management

Maintainseffective relationships with Operations personnel Consulting and PMO leadership and personnel;andalign to company as well as the clients practices and goals.

ManagesRFP/RFIs

Use Sales toolsnetwork &ecosystemto researchcompanyindustryand people to uncover businessobjectivesandidentifytransformational opportunities.

Usesprofessional network to get access to the full buying committee and discover priorities

Trackmonitorand report performance for each deal/partnership accurately and efficiently Perform outbound contact to existing customers to selladditionalsoftware and services

Acquiresandmaintainsa working knowledge of the complete capabilities of Adobe software and services

Operational Execution & Hygiene:Manage & align team efforts indeallifecycle from start to close. Follows the Customer Journey frameworkmaintainingopportunities in the CRM as the definitive reference.

What you need to succeed:

Required Work Experience

Prior experience in an enterprise level software consulting or servicessalesrole; this includesproventrack recordforattainingand exceeding annual quota. Knowledge of enterprise softwarebusinesslifecycle from a services selling standpoint ispreferred

3 years of B2B sales experience in the IT industry (direct sales).

5 years of consulting experience in the IT industry.

3 years of experience in the digital marketing industry.

Understanding and Empathy for Adobes Mission and Culture

Highlymotivated to achieve targets andpossessa strong positive mindset.

Collaborative team player who promotes mutual skill development.

Digital Marketing industry experience is helpful as is knowledge of SaaS and Cloud-based offerings. Knowledge of large global field organizations.

Ability to rapidly assesscustomerenvironments from a business process organizational and technological perspective and effectivelyprioritizeopportunities for growth.

Ability to land the Why ACS story with customers

Ability to deliver Service Program content for preliminary customer alignment as well as present customer case studies

Experience working within matrixed teams toidentify document and close consulting engagements thatleveragean enterprise level SaaS offering.

Ability tocollaborate and influence license opportunities to drive customer success through service

Strongdriver with effectiveplanning and time management skills.

Ability towork independently as well asdrive a cross-functionalteamtowards key budgetmilestone

Ability toanticipateproblems and recommend innovative solutions; achieve customer satisfaction through the sale of sound consulting projects.

Excellent team buildingverbaland written communication skills

Strong executive presenceand presentationexpertise.

Expert networking skills to find key points of contact and gain insight to a companys objectives

Fluency in Japanese is; reading and writingproficiencyin Englishis acceptable.

Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.

Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .

Our CompanyChanging the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos...

TheChallenge:

Responsibilities:

Drive net new specific services bookings and service subscriptions across your assigned accountstypically a portfolio of 2030 customersbyidentifying positioning and closing consulting and subscription opportunities.

Develop andmaintainan active pipeline of forecasted sales to meet monthlyquarterlyand annual quotaobjectives.

Accountable for driving the negotiation contracting and approval processes.

Follow up on leads generated by marketing

Quickly developstrong positive relationships with new customers by understanding their needs and businessobjectives.Fulfill the role of trusted advisor through their ability toleveragethe extended Adobe team to develop strategic opportunities with ourCustomers.

Work with customer to develop a mutual plan for how Adobe can help them transform their business

Partners closely with Sales support (SolutionArchitects-SA)to ensure strong/ compelling customer proposals and recommendations are prepared for the customer

Works closely with SA on all technical components of SoW to ensure comprehensive and will achieve successful customer outcomes.

Primary sales liaison within Adobes deliveryand supportteam and owns the development and management of Customer relationships within an assigned vertical all while working in tight coordination with License Field Sales teams.Collaborates with software sales to build& executecomplex account strategies.

In assigned accounts support delivery ownerTechnicalAccount Manager and CustomerSuccessManageras needed in managing customer escalations & issue resolution

Accountable for account planning &customer relationship management

Maintainseffective relationships with Operations personnel Consulting and PMO leadership and personnel;andalign to company as well as the clients practices and goals.

ManagesRFP/RFIs

Use Sales toolsnetwork &ecosystemto researchcompanyindustryand people to uncover businessobjectivesandidentifytransformational opportunities.

Usesprofessional network to get access to the full buying committee and discover priorities

Trackmonitorand report performance for each deal/partnership accurately and efficiently Perform outbound contact to existing customers to selladditionalsoftware and services

Acquiresandmaintainsa working knowledge of the complete capabilities of Adobe software and services

Operational Execution & Hygiene:Manage & align team efforts indeallifecycle from start to close. Follows the Customer Journey frameworkmaintainingopportunities in the CRM as the definitive reference.

What you need to succeed:

Required Work Experience

Prior experience in an enterprise level software consulting or servicessalesrole; this includesproventrack recordforattainingand exceeding annual quota. Knowledge of enterprise softwarebusinesslifecycle from a services selling standpoint ispreferred

3 years of B2B sales experience in the IT industry (direct sales).

5 years of consulting experience in the IT industry.

3 years of experience in the digital marketing industry.

Understanding and Empathy for Adobes Mission and Culture

Highlymotivated to achieve targets andpossessa strong positive mindset.

Collaborative team player who promotes mutual skill development.

Digital Marketing industry experience is helpful as is knowledge of SaaS and Cloud-based offerings. Knowledge of large global field organizations.

Ability to rapidly assesscustomerenvironments from a business process organizational and technological perspective and effectivelyprioritizeopportunities for growth.

Ability to land the Why ACS story with customers

Ability to deliver Service Program content for preliminary customer alignment as well as present customer case studies

Experience working within matrixed teams toidentify document and close consulting engagements thatleveragean enterprise level SaaS offering.

Ability tocollaborate and influence license opportunities to drive customer success through service

Strongdriver with effectiveplanning and time management skills.

Ability towork independently as well asdrive a cross-functionalteamtowards key budgetmilestone

Ability toanticipateproblems and recommend innovative solutions; achieve customer satisfaction through the sale of sound consulting projects.

Excellent team buildingverbaland written communication skills

Strong executive presenceand presentationexpertise.

Expert networking skills to find key points of contact and gain insight to a companys objectives

Fluency in Japanese is; reading and writingproficiencyin Englishis acceptable.

Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .