Head of Workplace & Collaboration

Linklaters

Linklaters is a global law firm providing legal services in 20 countries and through 30 offices.

Linklaters is a people business. Being best in class in the eyes of our clients means that our people must be exceptional.

We look not only for brilliant minds but for people who will thrive in our environment: people who love working collaboratively and demonstrate the innovative efficient agile entrepreneurial and responsible mind-set we aim to bring to every interaction.

Ours is an environment of outperformance. We achieve this not with targets and incentives but by fostering a positive supportive fair and open atmosphere.

We respect and value difference but insist on inclusivity. We celebrate all aspects of diversity and challenge any form of bias. This is vital to our ability to work as one team with a common goal.

Your Role

Oversees all products within the Workplace & Collaboration product stream aligning Product Owners and team leads around a global strategy to enhance efficiency and collaboration across Linklaters. Works with stakeholders external suppliers and senior leadership to develop integrated solutions manage dependencies and aligns with the Firms Technology Strategy and roadmap.

• Provides strategic accountability for the evolution of all tools and services within the Workplace & Collaboration product stream. Ensuring alignment with the Technology and Data strategy and Firm Wide Strategy.
• Maintains overall responsibility for the service quality and reliability of Workplace & Collaboration products.(AV O365 Printing)
• Oversees the development deployment and maintenance of tools to enable secure email communications and file exchange.
• Collaborates with Service Owners Architects and Business Analysts to monitor product performance and drive technical development.
• Aligns Workplace & Collaboration tools with user needs and business processes ensuring seamless integration across teams.
• Manages external suppliers for technology and resources ensuring delivery and alignment with the Firms strategy.
• Leads the Printing Scanning & Workplace Management team to manage tools for printing scanning and physical workplace technologies.
• Develops talent strategies for the sub-function ensures alignment with broader goals and promotes diversity and inclusion within the sub-function.
• Responsible for creates manages and develops the Workplace and Collaboration Budget with a view to constant service and service optimisation.
• Drives a culture of continual improvement proactively seeks feedback identifies opportunities for optimisation and implements enhancements to Workplace & Collaboration products and services to ensure they remain fit for purpose and aligned with evolving business and user needs.
• Champions the adoption of Workplace & Collaboration tools and services firmwide acting as an evangelical advocate to ensure high levels of engagement and utilisation and promoting best practices that maximise collaboration efficiency and value.

About You

• Significant experience leading the design development and optimisation of workplace and collaboration technology products and services within a large complex or highly regulated environment ideally professional services.
• Proven ability to develop and deliver integrated workplace solutions that enhance collaboration efficiency and secure communication aligning closely with organisational strategy.
• Strong understanding of technologies that support workplace productivity including secure email communications file exchange printing scanning and physical office management.
• Demonstrated success in overseeing product performance ensuring high standards of service quality system reliability and user satisfaction.
• Skilled at collaborating with senior leadership project teams technical experts and business stakeholders to align products with business needs and drive adoption.
• Track record of managing relationships with external suppliers and technology vendors to ensure effective delivery alignment with strategic priorities and optimal value for the organisation.
• Experienced in leading motivating and developing high-performing diverse teams with a commitment to talent management and building an inclusive supportive working culture.
• Adept at driving innovation identifying opportunities for improvement and delivering new solutions that support changing business requirements.
• Strong analytical and problem-solving capabilities able to navigate organisational complexity and manage multiple projects and priorities.
• Collaborative open-minded and proactive demonstrating a commitment to continuous learning positive stakeholder engagement and supporting the health and wellbeing of others.

Our Benefits

This role is based at the Linklaters London office with a hybrid working model available.

Joining Team Linklaters will see you qualify for a range of benefits designed to reward the vital contribution youll be making to our success. These include:

Health & Wellbeing:

• Private Medical Insurance
• Free in-house fitness centre and subsidised health club memberships
• Free onsite GP service and periodic health assessments

Finance:

• Pension and flexible savings options
• Income protection and life assurance
• Mortgage advice and will-writing services

Family & Lifestyle:

• Electric car and cycle to work schemes
• Emergency family care
• Additional holiday/birthday leave
• Maternity/paternity/shared parental leave
• Travel insurance and season ticket loan
• Option to join sports and social clubs as well as our employee networks groups (such as our Gender Equality Network With Pride or Social Mobility Networks)