Shop Service Supervisor Tigard, OR
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Job Location:
Tigard, OR - USA
Yearly Salary:
$ 80 - 95
Posted on:
11 days ago
Vacancies:
1 Vacancy
Job Summary
Job Description:
Join our Team: Shop Service Supervisor Onsite
Tigard OR
Join our team at Terex and embark on an exciting opportunity as we seek a skilled and dedicated Shop Service Supervisor to contribute to the team in Tigard.
At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. Were dedicated to driving quality innovation embracing diversity and creating an environment where everyone feels valued and respected. Were committed to excellence in everything we do and were seeking talented individuals who share our passion and values to join our team.
The Service Supervisor will manage and plan daily job scheduling providing excellent service to area customer base. The successful candidate will manage and motivate team of Service Technicians including operations planning budget setting and cost control and profit maximization. Candidate preferably hasa proven track record in managing and developing people a demonstrated ability to establish and accomplish goals and priorities and the ability torecognize develop and utilize resources and achieve outcomes that consistently exceed customers expectation.
What youll do
- Manage motivate and lead daily work activities of Shop Service Technicians and provide supervision and managerial support
- Ensure professionalism and a high customer service standard
- Expedite service orders and calls if necessary
- Sell repairs and follow up work
- Track and follow up on leads brought in by field operatives (technicians and inspectors)
- Develop quotes in a timely manner
- Schedule preventive maintenance and repair activities on equipment
- Resolve customer issues and complaints
- Complete process and route appropriate paperwork
- Provide a high level of communication with both Customer and Office
- Perform service work to assist with overflow and emergencies as needed.
- Source difficult to find parts
- Coordinate the procurement of supplies materials equipment and subcontract labor for jobs
- Monitor and coordinate the maintenance of company equipment and assets to ensure they are in proper condition and good working order
- Inspect overhead crane and hoist and conductspot inspections and audits of the Service Technicians equipment and vehicles and record the results.
- Enter data into SAP database as necessary and utilize MS Office applications
- Responsible for all miscellaneous activities within the branch such as shipping/receiving shop cleanliness equipment/building maintenance answering phones
Work Environment Considerations:
- Work various environments and working conditions depending on assignment
- Working at heights & some heavy lifting
- Walking sitting standing bending driving reading seeing hearing speaking concentrating communicating
- May travel to and from customer sites periodically using company vehicle and may periodicallyrequire overnight travel
What youll bring
- High school diploma or GED
- 1 year oflead/supervisor experience
- 2 years of mechanical experience with heavy equipment
Great Additions to bring
- 2years of experience managing technicians
- Ability to pass MVR
- 2year technical degree
- Automotive heavy equipment shop environment experience
- Thorough knowledge of electrical theory for power and controls.
- Familiarity with utility equipment
- Operations Experience
- Previous experience running a Service Department
- Understanding of OSHA/ANSI standard
- Strong organizational and prioritizing skills
- Thorough understanding of the financials for a service company
- Intermediate proficiency with Microsoft Office Products including basic to intermediate Excel skills
- Customer focused with good interpersonal and communication skills both verbal and written
- Collaborative leadership skills
- SAP experience
Why Join Us
- We are a global company and our culture is defined byour Values Integrity Respect Improvement Servant Leadership Courage and Citizenship. Check out this video! The Terex purpose
- Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
- Our top priority is creating an inclusive environment where every team member feels safe supported and valued.
- We make a positive impact by providing innovative solutions engaging our people and operating in a sustainable way.
- We are committed to helping team members reach their full potential.
- Through innovation and collaboration our vision remains forward-looking and we aim to be a catalyst for change inspiring others tobuild a better world for generations.
- For more information on why Terex is a great place to work click on the link! Careers Terex Corporate
The compensation range for this position is $80-95k annual salary. Pay is based on several factors including but not limited to education work experience certifications etc.
This above description is non-exhaustive and there may be additional duties in accordance with the role.
If you are interested in an open position but feel you may not meet all the listed qualifications we still encourage you to apply.
If you are interested in an open position but feel you may not meet all the listed qualifications we still encourage you to apply.
About Terex:
Terex Corporation is a global industrial equipment manufacturer of materials processing machinery waste and recycling solutions mobile elevating work platforms (MEWPs) and equipment for the electric utility industry. We design build and support products used in maintenance manufacturing energy minerals and materials management construction waste and recycling and the entertainment industry. We provide best-in-class lifecycle support to our customers through our global parts and services organization and offer complementary digital solutions designed to help our customers maximize their return on their investment. Certain Terex products and solutions enable customers to reduce their impact on the environment including electric and hybrid offerings that deliver quiet and emission-free performance products that support renewable energy and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America Europe and Asia Pacific and sold worldwide.
Additional Information:
We are passionate about producing equipment that helps improve the lives of people around the world and providing our team members with a rewarding career and the opportunity to make an impact. We are committed to recruiting engaging developing and retaining team members at all levels of our global workforce. Our culture is defined by our Terex Way Values Integrity Respect Improvement Servant Leadership Courage and Citizenship. Our values are the driving force behind our commitment to maintain an inclusive supportive non-discriminatory and safe workplace for all team members. To that end we are committed to actively foster a culture where every team member feels valued listened to and appreciated. We are committed to being fair and impartial in our an Equal Opportunity Employer employment decisions are made without regard to race color religion national origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law. If you are a qualified individual with a disability including disabled veterans you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting the recruiting department (person or department) at.
The Company offers competitive salaries advancement opportunities and a full range of benefits including paid vacation 401(k) medical dental and vision.
Required Experience:
Manager
Key Skills
- Lean Manufacturing
- Fashion Retail
- CNC Milling Machine
- Machining
- CNC
- Vehicle Maintenance
- CNC Lathe
- Fabrication
- Maintenance
- Welding
- Supervising Experience
- Woodworking
About Company
Global manufacturer of lifting and material processing products and services delivering lifecycle solutions that maximize customer return on investment.
