Host Hostess, (Part time) Tropics Bar and Grill Hilton Hawaiian Village Waikiki Beach Resort

EOE/AA/Disabled/Veterans

Come join the team at the Hilton Hawaiian Village Waikiki Beach Resort! Located on 22 acres along Waikikis widest stretch of beach you will find our iconic property where our team members love being a part of our award-winning culture. From a friendly workplace environment to competitive health benefits career growth opportunities and our amazing Go Hilton travel discount program that our team members and their family and friends may addition the property offers free meal while on shift and free parking. We know that you will love being a part of a team that was named Great Places to Work eight years straight!

The team is currently seeking a Host/ Hostess with a high level of professionalism and service heart to great our guests A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotels continuing effort to deliver outstanding guest service and financial profitability.

The ideal candidate for this role will possess:

• Must be able to work a flexible schedule that includes Mornings Nights weekends and holidays.
• Customer Service Experience Required

The hourly wage for this position is $25.63 an Hour

What will I be doing

As a Restaurant Host/Hostess you would be responsible for welcoming guests and escorting them to their seats for dining in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Welcome guests and ascertain their dining needs
• Seat guests and manage the seating chart
• Monitor restaurant activity to determine seating and dining flow
• Perform opening and closing duties as needed
• Assist others with side work including but not limited to cleaning stocking folding silverware etc.
• Ensure knowledge of menu
• Respond to guest inquiries and requests in a timely friendly and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
  

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!