VP of Operations
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Job Location:
Chicago, IL - USA
Monthly Salary:
$ 170000 - 200000
Posted on:
12 days ago
Vacancies:
1 Vacancy
Job Summary
Description
VP of Operations
Location:Chicago IL (Hybrid)
Type:Full-Time
Base Salary Range: $170000 $200000
Bonus Eligibility: Up to 20%
Type:Full-Time
Base Salary Range: $170000 $200000
Bonus Eligibility: Up to 20%
Actual salary will be commensurate with experience and qualifications
Reports to:CEO
Reports to:CEO
About the Role
Adage Technologies is seeking a strategic and people-focusedVice President of Operationsto lead our global delivery organization. This is a high-impact leadership role responsible for overseeing how we deliver work to clients from planning and execution through operational oversight and long-term scalability.
As VP of Operations you will drive alignment across project execution operational performance and client satisfaction. Youll work closely with cross-functional leaders to strengthen our delivery processes mentor managers across regions and ensure teams have the structure and support needed to succeed.
This role is ideal for a leader who thrives on building systems empowering people and scaling operational excellence across borders.
About Us
Adage is a digital services firm with120employees across the U.S. and Latin America. We specialize in custom software development ecommerce platforms content management systems and AI solutions primarily within the Microsoft technology stack. With over 20 years in the industry weve built a reputation for delivering exceptional results and building long-term client relationships. Learn more at.
What Youll Do
1. Lead and Manage Delivery Services
- Oversee all client-facing delivery functions.
- Ensure successful on-time and on-budget execution of all projects.
- Standardize and optimize delivery processes across teams.
- Foster a culture of accountability continuous improvement and operational excellence.
2. Ensure Service Excellence & Client Satisfaction
- Build systems and feedback loops to ensure a high level of client satisfaction (NPS/CSAT).
- Serve as executive sponsor for key client accounts.
- Lead resolution of complex client issues with a solution-oriented mindset.
- Champion quality across all delivered work and solutions.
3. Optimize Operational Efficiency & Profitability
- Lead resource planning and utilization to meet delivery and margin goals.
- Implement automation and tools to improve scalability and productivity.
- Manage the annual delivery operating budget.
- Track and act on key delivery and financial metrics.
4. Talent Management & Leadership Development
- Lead coach and support Directors and Managers across delivery functions.
- Attract and retain top talent in the U.S. and Colombia.
- Build a strong collaborative multicultural and hybrid-friendly culture.
- Develop performance systems career pathing and team growth programs.
What You Bring
- 10 years of leadership experience in digital delivery software engineering or technical consulting.
- A proven track record of managing cross-functional delivery teams in a fast-paced environment.
- Deep understanding of project lifecycle management client delivery and business operations.
- Experience mentoring senior leaders and building global teams.
- Data-driven strategic mindset with a focus on outcomes scalability and efficiency.
- Excellent communication and relationship-building skills both internally and with clients.
Why Join Adage
- Collaborate with smart motivated teams across North and South America
- Work in a company that values culture autonomy and innovation
- Influence key strategic initiatives and directly impact growth
- Competitive compensation and performance-based bonus
- Opportunities to grow within a high-performing leadership team
Ready to apply
Submit your resume
Submit your resume
Required Experience:
Exec
Key Skills
- Counselling
- Commerce
- Corporate Risk Management
- F&B Management
- Jboss
- Account Opening
About Company
Adage Technologies award winning team provides high quality ecommerce website user experience design and web development services.
