Automotive Service Advisor
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Job Location:
Monroe, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
AUTOMOTIVE SERVICE ADVISOR -
Friendly Ford Lincoln is looking for a dedicated service professional to build our service operations and provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.
What We Offer
- MedicalDentalVision insurance offered
- 401K with employee match
- Paid time off
- Friendly work environment
- High income potential
Responsibilities
- Greet customers promptly
- Obtain customer and vehicle information
- Clearly report all vehicle symptoms to technician as described by the customer
- Determine and recommend needed maintenance based on age mileage and vehicle history
- Prepare complete and accurate estimate for cost of Parts & Labor
- Establish follow-up time
- Monitor the progress of each vehicle throughout the day Updating customers frequently
- Verify final invoice reconciles with work performed on the repair order
- Explain all completed work and charges to customers
- Perform active delivery with customer
- Next day follow-up with customer
Qualifications
- Minimum 1-year experience in automotive service advising/writing
- Exceptional customer service & communication skills
- Positive attitude and Excellent attendance
- High volume mentality
- Customer satisfactionfocused
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
AUTOMOTIVE – SERVICE ADVISOR - Friendly Ford Lincoln is looking for a dedicated service professional to build our service operations and provide our customers ...
