Medical Office Assistant I Primary Care, Newcastle
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Job Location:
Wilmington, DE - USA
Monthly Salary:
$ 17 - 25
Posted on:
11 days ago
Vacancies:
1 Vacancy
Job Summary
Job Details
ChristianaCares Medical Group Primary Care - Newcastle practice is looking to hire a Full Time Medical Office Assistant I.
The Office Assistant is the first point of contact between the practice and the patient and is responsible for creating a friendly welcoming calm and efficient environment for the practice. The Office Assistant serves patients with poise and compassion fields phone calls answers patient questions schedules appointments registers patients and updates EMR and represents the entire practice every time there is interaction with a patient.
Work Schedule:
Mondays- Fridays: 8am- 5pm
No weekends or holidays.
The Office Assistant will be included in a rotating work schedule with start times of 7:00a; 8:00a; 8:30a. Schedule will be discussed during Manager interviews.
Key Responsibilities
Schedules appointments with awareness of insurance provider and practice location
Greets and interacts with patients in a professional manner to collect required demographic and financial information. Processes/verifies referral information and eligibility for insurance reimbursement as needed.
Maintains confidentiality of workplace & patient information
Collects payments according to insurance requirements
Verify insurance coverage & coordinates referrals
Performs day-end reconciliation of appointments & payments received
Answers all phone calls in a professional manner and relays accurate messages
Communicate with provider and staff through EMR
Performs other related duties as required.
Benefits & Incentives
Full Medical Dental Vision Life Insurance etc.
Two retirement planning offerings including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12 week paid parental leave.
Tuition assistance
Incredible Work/Life benefits including annual membership to access to backup care services for dependents through retirement planning services financial coaching fitness and wellness reimbursement and great discounts through several vendors for hotels rental cars theme parks shows sporting events movie tickets insurance and much more!
Qualifications:
High School Graduate or equivalent
Experience in a medical office setting preferred
Interested candidates should attach an updated copy of their resume during the application process.
Why ChristianaCare
ChristianaCare is rated by Forbes as the 2nd best health system for diversity and inclusion and the 29th best health system to work for in the United States and by IDG Computerworld as one of the nations Best Places to Work in IT. ChristianaCare is rated by Healthgrades as one of Americas 50 Best Hospitals and continually ranked among the nations best by U.S. News & World Report Newsweek and other national quality ratings.
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Hourly Pay Range: $17.32 - $25.12This pay rate/range represents ChristianaCares good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills relevant experience and qualifications as they relate to specific job requirements.Christiana Care Health System is an equal opportunity employer firmly committed to prohibiting discrimination whose staff is reflective of its community and considers qualified applicants for open positions without regard to race color sex religion national origin sexual orientation genetic information gender identity or expression age veteran status disability pregnancy citizenship status or any other characteristic protected under applicable federal state or local law.
Post End Date
Nov 14 2025EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family including health insurance paid time off retirement an employee assistance program. To learn more about our benefits for eligible positions visit
Key Skills
- EMR Systems
- Clinical Laboratory Experience
- Athenahealth
- Algebra
- eClinicalWorks
- Primary Care Experience
- Phlebotomy
- Medical office experience
- Vital Signs Experience
- Experience Administering Injections
- Medical Terminology
- Medication Administration
