Assistant Shop Manager

Assistant Shop Manager

Permanent Part-time

10 hours per week:Thursday Friday Saturday shifts

Palmerston North

NZRC offers a total remuneration approach of $58460 for this role (pro-rata to 10 hours per week) which comprises of base salary as well as employer contribution to KiwiSaver. While remuneration rates are set to reflect that we are a humanitarian not for profit organisation we believe our employee leave provision and flexible working arrangements provide a highly rewarding work experience.

About the role Kōrero mō te tūranga

Were looking for an experienced Assistant Shop Manager to join our team. This is a key support role where youll step in as second-in-charge (2IC) when the Shop Manager is away. Youll help keep our shops running smoothly looking their best and delivering warm welcoming customer the absence of the Shop Manager youll take the leaddelegating tasks driving sales performance and ensuring a safe and positive working environment for the team.

In this role you will:

• Provideexcellent customer service
• Promote/drivesales
• Utilise your solid cash management and till management experience
• Assist with shop presentation/displays
• Undertake stock management/preparation and control as per training
• Supportvolunteers adherence to our Health Safety and Wellbeing practice

Who are we looking for Mā wai te mahi nei

To be successful you will have:

• Experience in cash handling cash management and retail shop operations
• Excellent written and verbal communication skills
• Experience in a retail sales environment
• Experience working as or with volunteers
• Skills in dealing with customers
• Enthusiasm and commitment to work as a team member of Red Cross
• Self-motivation and a positive and friendly approach
• Reliability and work with integrity

About New Zealand Red Cross

New Zealand Red Cross is part of the worlds largest humanitarian network with over 10000 members and employees dedicated to improving the lives of vulnerable people by mobilising the power of humanity and increasing community resilience.

Guided by our Fundamental Principles of humanity impartiality neutrality independence voluntary service unity and universality we support people in times of need and help strengthen their resilience.

We are committed to having an accessible diverse inclusive and barrier-free work environment where everyone can reach their full potential. We encourage all qualified persons who share our values and want to contribute to fostering an inclusive and diverse workplace to apply.

Why work with us

At New Zealand Red Cross youll join a passionate and diverse team that values your contributions and shares your commitment to making a difference.

We are committed to represent the communities we serve increasing diversity throughout our people and leadership and creating a flexible and healthy work environment. Many roles offer flexible virtual/hybrid options to help our employees balance their personal and professional priorities.

Our benefits include:

• Five weeks annual leave
• Career development opportunities
• Annual flu vaccinations
• Discounts on Southern Cross health insurance

We also encourage employee networks including Takatāpui and Rainbow Network Rōpū Hāpai Māori and the Sustainability Network to foster connection and collaboration across our diverse workforce.

Please submit your application online as were unable to accept direct applications. Your application must include the following documentation:

• A recent copy of CV/Resume

• Cover Letter

• Passport

• Legal Right to Work In New Zealand

You must have the right to live and work in New Zealand to be considered for this job. Applications close at 05:00 pm on 13/11/2025.

If you wish to discuss this opportunity or for further information please contact Kate Messervy at

Note: We reserve the right to close applications before the closing date so please register your interest early.

Click here for the Job Description