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Job Location:
Torrevieja - Spain
Monthly Salary:
Not Disclosed
Posted on:
16 days ago
Vacancies:
1 Vacancy
Job Summary
Your Next Career Move Starts Here!
Travel Care are hiring Senior Assistance Coordinators for our offices in Fuengirola and Torrevieja Spain.
Join Viking a trusted leader in global assistance for over 50 years proudly owned by the largest insurance group in the Nordics.
Role Overview
As a Senior Assistance Coordinator you will manage complex assistance cases including medical cases and transports while ensuring exceptional customer service. You will collaborate with global partners and work in a fast-paced environment where accuracy and empathy are key.
Key Responsibilities
- Handle customer inquiries and provide guidance on insurance coverage
- Manage medical cases and arrange medical transports
- Coordinate with travel agencies and healthcare providers
- Ensure timely and effective assistance for customers worldwide
Qualifications
- 23 years of experience in travel assistance or related fields
- Education in tourism healthcare law or related areas is an advantage
- Fluency in one or more Nordic languages and strong English skills
- Additional languages are a plus
Desired Skills
- Strong communication skills (phone and written)
- Structured solution-oriented and able to work under pressure
- Positive attitude flexibility and strong work ethics
What We Offer
- Competitive salary and benefits
- Full training and career development opportunities
- A modern office environment with a Nordic culture and international team
Work Conditions
- Full-time position with rotating shifts (day evening night weekends)
- Location: Fuengirola or Torrevieja Spain
- Remote work is not applicable
If you have any questions you are welcome to contact:
Live Nærø Quality and Process Manager Travel Care. Mobile nr.: 47
e-mail:
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
Viking Assistance Group is a leading assistance operator within roadside assistance and insurance. Viking has offices in Oslo Stockholm Copenhagen Helsinki Tallinn and in two locations in Spain:Torrevieja and Fuengirola. We serve our customers through an extensive nationwide network o ... View more
