Role Description This is a full-time on-site role for a Technical Field Engineer located in Roanoke VA. The Technical Field Engineer will be responsible for providing technical support and troubleshooting services for our products. Day-to-day tasks include conducting field service operations performing installations repairs maintenance and ensuring customer satisfaction by addressing their technical needs on-site. The role also involves effective communication and collaboration with customers and internal teams to resolve issues efficiently.
Qualifications - Troubleshooting and Technical Support skills
- Field Service and Customer Service skills
- Strong Communication skills both written and verbal
- Relevant technical certifications or qualifications are beneficial
- Experience in manufacturing or engineering environments is a plus
- Ability to work independently and as part of a team
- Bachelors degree in Engineering Technology or a related field is preferred
Role Description This is a full-time on-site role for a Technical Field Engineer located in Roanoke VA. The Technical Field Engineer will be responsible for providing technical support and troubleshooting services for our products. Day-to-day tasks include conducting field service operations perform...
Role Description This is a full-time on-site role for a Technical Field Engineer located in Roanoke VA. The Technical Field Engineer will be responsible for providing technical support and troubleshooting services for our products. Day-to-day tasks include conducting field service operations performing installations repairs maintenance and ensuring customer satisfaction by addressing their technical needs on-site. The role also involves effective communication and collaboration with customers and internal teams to resolve issues efficiently.
Qualifications - Troubleshooting and Technical Support skills
- Field Service and Customer Service skills
- Strong Communication skills both written and verbal
- Relevant technical certifications or qualifications are beneficial
- Experience in manufacturing or engineering environments is a plus
- Ability to work independently and as part of a team
- Bachelors degree in Engineering Technology or a related field is preferred
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