ServiceNow ITSM & ITOM Pro Architect

Bentonville, AR - USA

Monthly Salary: Not Disclosed

Posted on: 14 days ago

Vacancies: 1 Vacancy

Job Summary

7 years total experience with 3 5 years focused on ServiceNow architecture across ITSM and ITOM Pro.

Proven delivery of at least two enterprise-scale ITOM Pro implementations (Event Management Discovery and/or Service Mapping).

Strong CMDB/CSDM expertise: class model design identification/reconciliation health KPIs.

Hands-on with Flow Designer IntegrationHub scripting (Glide/APIs) and ATF for regression.

Solid grasp of platform security (roles/ACLs) performance and upgrade-safe design.

Excellent facilitation documentation (diagrams ADRs) and executive communication skills.

7 years total experience with 3 5 years focused on ServiceNow architecture across ITSM and ITOM Pro. Proven delivery of at least two enterprise-scale ITOM Pro implementations (Event Management Discovery and/or Service Mapping). Strong CMDB/CSDM expertise: class model design ident...