Customer Quality Engineer

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader well give you what you need to make it happen. It wont always be easy growing takes grit. But at ABB youll never run alone. Run what runs the world.

This Position reports to:

In this role you will be deploying and facilitating the quality culture at the ABB Electrification Smart Power (ELSP) facility in Senatobia MS. Each day you will be responsible for ensuring and controlling quality to exceed customer expectations while ensuring sustainable operations representing the customers voice within local teams and providing customer experience feedback and input.

The work model for the role is Onsite.

Key Responsibilities

• Represent the Voice of the Customer within the organization.

• Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.

• Using quality data analytics from the organization to identify risks failures and non-conformances.

• Enable and coach employees to evaluate risks problems and solutions from a customer/ stakeholder point of view.

Qualifications

• Bachelors or Masters degree in Engineering (Mechanical preferred).

• The ideal candidate should have at least a basic knowledge of 2 of the following principles and should be able to elaborate on the concepts: 5S 8D Reports RCA (Root Cause Analysis) PPAP (Production Part Approval Process).

• Ability to lead a team and work with cross-functional teams.

• Great communication skills and diplomacy to deal with our customers.

• Good knowledge of MS Office.

• Candidates must already have a work authorization that allows them to work for ABB in the United States.

Candidates must already have a work authorization that allows them to work for ABB in the United States.

Our team dynamics:

You will join a dynamic collaborative dedicated and talented team where you will be able to thrive.

More about us

ABB Smart Power provides energy distribution solutions for data centers industrial and manufacturing plants critical infrastructure and commercial buildings. The Divisions technical teams work closely with industry partners delivering advanced solutions that support rapid growth energy transition and sustainability objectives.

The Divisions portfolio includes industrial circuit breakers low-voltage systems motor starting applications and safety devices like switches and relays. Its Power Protection unit supports the worlds largest data center companies with advanced energy-efficient UPS solutions. The Divisions ABB Ability Energy Manager provides a scalable easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

Why ABB

Whats in it for you

We want you to bring your full self to workyour ideas your energy your ambition. Youll have the tools and freedom to grow your skills shape your path and take on challenges that matter. Here your work creates impact you can see and feel every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity gender expression sexual orientation) marital status citizenship age race and ethnicity inclusive of traits historically associated with race or ethnicity including but not limited to hair texture and protective hairstyles color religious creed national origin pregnancy physical or mental disability genetic information protected Veteran status or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant please visit the following websites: an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABBs career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to . Resumes and applications will not be accepted in this manner. #LI-Onsite

ABB Benefit Summary for eligible US employees:

excludes ABB E-mobility Athens union Puerto Rico

Go to and click on Candidate/Guest to learn more

Health Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D 100% employee paid up to maximums

• Short Term Disability up to 26 weeks Company paid

• Long Term Disability 60% of pay Company paid. Ability to buy-up to 66 2/3% of pay.

• Supplemental benefits 100% employee paid (Accident insurance hospital indemnity critical illness pet insurance

• Parental Leave up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health general health navigation and virtual health and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Join us. Be part of the team where progress happens industries transform and your work shapes the world. Run What Runs the World.

#ABBCareers

#RunwithABB

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