Senior Platform Architect

Chicago, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Hiring: ServiceNow Platform Architect

Location: 100% Remote

Hire Mode: Contract

Position Overview

We are seeking an accomplished Senior Solution Architect with deep expertise in ServiceNow platform architecture enterprise solution design and multi-module implementation across large-scale public sector environments. The ideal candidate will provide strategic direction architectural oversight and hands-on leadership in designing scalable secure and compliant ServiceNow solutions that align with business transformation goals and IT modernization strategies.

This role demands both visionary enterprise architecture capability and hands-on ServiceNow technical depth-balancing innovation governance and operational excellence to drive high-impact modernization initiatives for critical agency systems.

Key Responsibilities

Enterprise Architecture & Platform Strategy

Lead the end-to-end architecture of ServiceNow ecosystems encompassing ITSM ITOM CSM HRSD SecOps and other enterprise modules.
Define platform strategy architectural blueprints and implementation roadmaps to support digital transformation and modernization initiatives.
Translate business and functional requirements into scalable secure and compliant technical architectures leveraging ServiceNow best practices.
Evaluate new ServiceNow features plugins and integrations for alignment with enterprise standards and future scalability.

Solution Design & Integration Leadership

Architect complex integrations between ServiceNow and enterprise systems (ERP CRM HR Azure AD O365 and external REST/SOAP APIs) using Integration Hub Flow Designer Orchestration and MID Servers.
Collaborate with cross-functional stakeholders (developers product owners business analysts and PMs) to ensure cohesive end-to-end design and traceability across solution layers.
Define reusable frameworks configuration standards and reference architectures for consistent delivery and performance.
Oversee security data integrity and role-based access control (RBAC) models to ensure compliance with ITIL HIPAA and NIST standards.

Governance Compliance & Performance

Establish and enforce architecture governance policies coding standards and DevSecOps best practices.
Ensure platform resilience data protection and compliance alignment across multiple environments and upgrade cycles.
Drive performance engineering capacity planning and automation strategies for reliability and sustainability.

Technical Leadership & Mentorship

Provide architectural oversight to development teams; conduct design reviews solution walkthroughs and code quality assessments.
Mentor junior and mid-level ServiceNow developers fostering knowledge transfer and career growth.
Represent the ServiceNow Center of Excellence (CoE) defining reusable assets documentation frameworks and best practices repository.

Agile Delivery & Stakeholder Collaboration

Actively engage in Agile ceremonies to ensure architectural alignment with sprint objectives and business priorities.
Partner with senior leadership and stakeholders to communicate architectural risks trade-offs and solution justifications.
Drive continuous improvement by identifying emerging technologies automation opportunities and modernization paths.

Required Technical Skills & Qualifications

10 years of progressive experience in IT architecture including 7 years in ServiceNow solution design and Development.
Proven expertise across multiple ServiceNow modules ITSM ITOM HRSD CSM SecOps and Custom Scoped Applications.
Mastery of ServiceNow scripting and configuration using JavaScript Glide API Jelly AngularJS HTML and CSS.
Advanced experience with Integration Hub Flow Designer Service Portal and Orchestration frameworks.
Strong understanding of cloud and integration ecosystems (Azure AWS GCP MuleSoft Dell Boomi Kafka etc.).
Deep familiarity with ITIL v4 processes Agile/SAFe methodologies and enterprise IT governance.
Demonstrated ability to manage platform upgrades version migrations and performance optimization in complex environments.
Strong communication and stakeholder management skills capable of influencing executives and technical teams alike.

Preferred Certifications

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) ITSM ITOM HRSD or SecOps
ServiceNow Certified Application Developer (CAD)
ITIL v4 Foundation or higher
TOGAF or SAFe Architect certification (preferred)

Explore our Open requirements @ Fixity Technologies

Thank you

Lokesh Manthripragada US IT Recruiter

Fixity Technologies

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Required Skills:

ServiceNowEnterprise SystemsITSMITOMCSMHRSDIntegrationscriptingSecOpsCustom Scoped ApplicationsServiceNow modules

Hiring: ServiceNow Platform Architect Location: 100% Remote Hire Mode: Contract Position Overview We are seeking an accomplished Senior Solution Architect with deep expertise in ServiceNow platform architecture enterprise solution design and multi-module implementation across large-scale public se...