Dynamics 365 Developer (Need state exp must)

Role:Dynamics 365 Developer (Need state exp must)

Location: Richmond VA

Responsibilities:

Expertise in Dynamics 365 Customer Engagement Dynamics
365 Customer Service module.

Demonstrated experience in Microsoft Dynamics
365 customization configuration development deployment and usage.

Aid in the requirements gathering fit-gap
analysis design configuration implementation testing and support of
Microsoft Power Platform solutions.

Design develop new web components
SQL Azure Power Platform (Dynamics 365 Power Apps Power Automate
Dataverse) and C#.

Strong experience with troubleshooting and
remediation of technical issues Dynamics 365 issues; document solutions and
work with system administrators and other IT resources to implement fixes.

Strong knowledge of Microsofts licensing model
for Dynamics 365 and Power Platform.

Adhere to best practices when implementing
business solutions and define/refine a governance approach for the platforms

Develop and disseminate documentation
(requirements recommendations technical analysis etc.) on platform usage.

Prepare mockups/prototypes based on requirements
and use knowledge of Power Platform features/tools to offer solutions that meet
business needs.

Function as a liaison between IT and the
business units; serve as a point of contact for issue logging tracking and
resolution.

Assist customers in discerning between Dynamics
365/PowerApps/Power Automate and other technology offerings when gathering
requirements; identify efficient solutions and recommend alternatives to meet
business needs.

Contribute to improving our processes and
policies within the Business Enablement Services program.

Preferred Experience with Devops in Power
Platform (Power Pipelines/ALM Accelerator)

Other duties as assigned.

Professional Experience:

Strong organizational and interpersonal skills.

Logical clear and concise written and verbal
communication skills.

Ability to work seamlessly within a team as well
as manage individual tasks.

Ability to react quickly to a fast paced
rapidly changing environment.

Rely on experience and judgment to plan and
accomplish goals.

Independently perform a variety of complicated
tasks.

Work with a team of Developers and System
Engineers.

Communicate clearly and effectively both
speaking and in writing.

Review & refine existing processes to better
align with agency/group priorities.

Review the existing procedures and propose
execute and/or direct necessary changes.

Participate in on-call duties as necessary.

Be able to workfrom-home and still provide
expected level of support.

Required/Desired Skills

Required Skills:

Experience as a D365 Technical Lead Experience with customization and implementation of Forms Views Plug-Ins Workflows and BPFs in D365 Custom development experience JavaScript and C# Experience with Power Platform and Dataverse