IT Support Technician

Monmouth, IL - USA

Yearly Salary: $ 50000 - 60000

Posted on: 16 days ago

Vacancies: 1 Vacancy

Job Summary

Tex Tech Industries Inc. is a leading developer and supplier of high-performance materials globally and we are committed to providing innovative solutions for each of our customers. We serve wide-ranging industries including aerospace protective apparel automotive law enforcement coatings filtration 3D weaving and high-performance materials.

Tex Tech is looking for an experienced IT Support Technician to join our team. The ideal candidate would have experience supporting Windows 10/11 Windows server Active Directory IBM iSeries Phone systems Networking Wireless APs and Firewalls.

Responsibilities

Perform routine maintenance patching backups and monitoring using company approved software
Onboard/offboard users devices and services
Configure and manage switches firewalls and wireless access points
Install and configure all required software
Maintain detailed records of hardware and software including repairs configurations and inventory
Diagnose and resolve hardware and software problems including computer printer and network issues
Managing data backups and disaster recovery
Monitoring servers network equipment and other critical systems to ensure optimal performance and availability.
Tracking and maintaining an inventory of IT equipment and software licenses.

Qualifications

Associate degree in Information Systems or 5 years of hands-on experience in IT Support
Strong knowledge of Windows Server Microsoft 365 server virtualization and networking fundamentals
Experience with RMM tools and remote desktop technologies
Excellent communication organizational and problem-solving skills
Experience managing network equipment such as switches firewalls and wireless access points.

Preferred Qualifications (not required)

Bachelors degree in Information Systems
Experience managing an IBM iSeries

Starting pay is $50000 to $60000 depending on education skills and experience.

Tex-Tech is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age protected veteran status or disability status. Tex-Tech participates in E-Verify for confirming employment eligibility in the United States. If you are an individual with a disability and need a reasonable accommodation to apply for a position please contact: Requests will be handled confidentially.

Required Experience:

Responsibilities

Perform routine maintenance patching backups and monitoring using company approved software
Onboard/offboard users devices and services
Configure and manage switches firewalls and wireless access points
Install and configure all required software
Maintain detailed records of hardware and software including repairs configurations and inventory
Diagnose and resolve hardware and software problems including computer printer and network issues
Managing data backups and disaster recovery
Monitoring servers network equipment and other critical systems to ensure optimal performance and availability.
Tracking and maintaining an inventory of IT equipment and software licenses.

Qualifications

Associate degree in Information Systems or 5 years of hands-on experience in IT Support
Strong knowledge of Windows Server Microsoft 365 server virtualization and networking fundamentals
Experience with RMM tools and remote desktop technologies
Excellent communication organizational and problem-solving skills
Experience managing network equipment such as switches firewalls and wireless access points.

Preferred Qualifications (not required)