Senior Global Operations Associate, BQI

About Flexport:

At Flexport we believe global trade can move the human race forward. Thats why its our mission to make global commerce so easy there will be more of it. Were shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today companies of all sizesfrom emerging brands to Fortune 500suse Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission solutions and people. Ready to tackle global challenges that impact business society and the environment Come join us.

The Opportunity
Were looking for a motivated Senior Global Operations Associate to join Flexports Europe BQI (Booking Quoting and Invoicing) team. This role is key to improving shipment and client-level financial performance while shaping the future of logistics. You will work in a fast-paced innovative environment where process improvement standardization and automation are at the core.

What Youll Do

• Improve accuracy and timeliness of quoting invoicing and revenue management.
• Identify automation opportunities and leverage low-code tools to streamline workflows.
• Partner with Product teams on updates and feature rollouts.
• Own reporting and drive performance across financial and operational KPIs.
• Conduct audits identify gaps and implement improvement initiatives.
• Support client escalations and ensure financial health.
• Collaborate cross-functionally to resolve issues and mitigate risks.

What Youll Bring

• > 3 years of experience in operations logistics supply chain or a related field.
• Strong analytical and problem-solving skills with high attention to detail.
• Ability to manage multiple tasks in a fast-changing environment.
• Fluent English and excellent communication skills.
• Interest in process automation low-code tools and continuous improvement.
  
  

Whats in there for you:

• An opportunity to contribute to one of the fastest-growing companies where youll have the chance to create a global impact while being a part of a thriving multinational environment
• Lunches: Claim back up to GBP 15 per day for lunch allowance on office days
• 25 working days as vacation days based on full time employment in addition to the usual bank holidays in England and Wales.
• Health insurance: Flexport offers employees in UK private medical insurance including a dental care
• Group Life Insurance
• Hybrid work arrangements offer you the flexibility of working from home with the collaboration of in-office days
• Equity program: every team member becomes a shareholder aligning our success with yours. As a private company in a multi-trillion dollar industry you have a direct stake in our collective growth and success.
• Pension plan: Flexport offers employees in the UK a workplace pension plan
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life the birth of a child! Our parental leave program allows both mother