Director, Registration & Exam Services (Temporary, Full-time)

Status:Temporary Full-Time
Term:Ending September 2028
Work Location:Hybrid Vancouver B.C. (a minimum of 2 days in office)

Who we are

The British Columbia College of Nurses & Midwives (BCCNM) is the college empowered under the Health Professions Act to regulate the practice of all licensed practical nurses nurse practitioners registered midwives registered nurses andregistered psychiatric nurses in British Columbia. Regulation helps to protect the public by ensuring that professional care or service received by the public is competent ethical and meets the standards that society views as acceptable.

As western Canadas largest health profession regulator we believe a diverse and inclusive team enriches our efforts to protect the public. We welcome applications from all who reflect of the communities we serve and especially encourage Indigenous Peoples and members of equity-seeking groups to apply. We believe diverse perspectives and experiences bring both innovation and better outcomes to the work we do and the decisions we make.

BCCNMs commitment to Indigenous Specific Anti-Racism

BCCNM is committed to working with Indigenous Peoples and health system partners to support Indigenous-specific anti-racist practices in the health system. As the largest health regulator in Western Canada BCCNM has the opportunity to influence the health professionals we regulate as well as the broader health-care system to break the cycle of racism and improve health outcomes for Indigenous Peoples. BCCNM has pledged to become culturally safe and anti-racist and to support the health professionals we regulate to do the same.

What we offer youââ

We are delighted to be recognized as one of BCs Top Employers. It is more than a badge of honor its a reflection of our people and the purpose that drives us every day. At BCCNM were creating a workplace where flexibility equity growth and connection are not just values theyre part of how we work. Whether its through hybrid work options meaningful employee engagement or our commitment to reconciliation were building something that matters. This honor reflects our unwavering commitment to creating a workplace where people truly thrive.

We promise to provide you with rewarding work that challenges you. You will be part of a passionate team contributing to our important mandate of protecting the public. As a member of the team you can expect to be working in a collaborative team-based environment and treated in a respectful and professional manner.

The expected starting base salary for this position is $153328 $160996 annually depending on a variety of factors including qualifications and experience. Once hired you will progress through a wider salary range over time as you continue to develop job knowledge skills and competencies for the role.

In addition to base salary the college offers a generous vacation and extended benefits package. As an employee you receive 100% employer-paid health and dental benefits. And we contribute to B.C.s Municipal Pension Plan to help you secure your retirement income after 1 year of your career with us you will engage in a variety of learning and development. We will support your professional development and cover your professional membership costs. To support you in work and life we provide an employee assistance program and fitness allowance perk. Working with us allows you to enjoy flexible hybrid work. This position is located in Vancouver but youll be able to work remotely up to 3 days a week. Our office is closed for the 11 statutory holidays in B.C. as well as Easter Monday and Boxing Day.

What youll be doing

Reporting to the Executive Director/Deputy Registrar Registration & Quality Assurance (ED/DR RQA) the Director Registration & Exam Services (RES) oversees manages and evaluates the registration and exam services program for all registrants regulated by BCCNM (licensed practical nurses registered nurses registered psychiatric nurses nurse practitioners and midwives) in accordance with the Health Professions Act BCCNM Bylaws policies and other relevant legislation along with an understanding of the application of Declaration on the Rights of Indigenous Peoples Act (DRIPA). The Director RES develops and leads the Registration & Exam Services aspect of the registration program in the achievement of strategic and operational goals. The Director sets and monitors service standards to ensure efficient and fair registration and exams services to applicants and registrants. With responsibility over the business operations of the registration programs the Director RES provides leadership mentorship and oversight to the staff responsible for providing registration exams and application services.

âKey responsibilities include:

1. âââIn consultation with the ED/DR RQA and Director Registration Cases develops operational plans and contributes to strategic plans for the Registration Program; considers organizational impacts and ensures integration and alignment with Registration Program plans.
2. In collaboration with the ED/DR RQA and Director Registration Cases plans develops implements and evaluates programs and services related to nursing and midwifery applications assessment and registration of applicants for registration renewal and reinstatement; develops and implements routine policies and processes; ensures compliance with relevant legislation BCCNM bylaws and organization policy.
3. Oversees all aspects of the annual renewal project including identifying business requirements integration with other regulatory programs CIHI data dictionary key performance indicators IT and infrastructure needs and additional resourcing needs.
4. In collaboration with the Director Registration Cases leads the development of applications and registration processes that comply with relevant legislation other enactments and BCCNM Bylaws and facilitates the collection of the required information to inform registration decisions.
5. In consultation with the ED/DR RQA sets implements monitors and enforces registration and exam services standards and services aligned with BCCNMs regulatory approach and ensuring fairness efficiency and transparency.
6. Participates in provincial national and international projects and initiatives to create aligned consistent and evidence-based registration policies and processes.
7. Contributes to and leads cross-program integration and evaluation of registration applications and processes to identify opportunities for improvements in service delivery process improvement system performance and functionality online form design and communications. Prioritizes approved changes to implement improvements.
8. As required liaises with IT staff to identify possible solutions to issues with current systems; participates in the development and design of new or enhanced system functionality; approves changes on behalf of the Registration department and the creation of implementation plans including user acceptance testing staff training and user documentation.
9. In collaboration with the Manager Assessment the Director Registration Cases and Communications staff ensures applicants and registrants receive clear accurate current and transparent information regarding the registration requirements and application assessment and registration processes.
10. Demonstrates a commitment to ongoing learning related to Indigenous cultural safety and humility and supporting organizational actions towards addressing indigenous-specific racism in BCs health care system.

Your education & skillsâ

• âMasters degree in business administration management or equivalent.
• 7 to 10 years of experience in a complex business settings or health related environments and demonstrated progressive leadership positions.
• Demonstrated leadership ability in an ever-changing environment.
• Demonstrated management abilities within a unionized and professional environment.
• Excellent interpersonal skills; skills in conflict management and negotiation required.
• Politically astute and culturally sensitive. Ability to develop strong working relationships with a variety of partners.
• Excellent oral and written communications skills and the ability to communicate effectively with individuals at all levels of the organization.
• Demonstrated ability to plan implement and evaluate operational and strategic plans to support department objectives.
• Proven experience managing multiple simultaneous projects.
• Ability to plan implement and manage change initiatives; strong technical aptitude and ability to leverage technology to drive change.
• Advanced knowledge and experience using MS CRM Dynamics MS SharePoint and MS Office.
• Experience with solution development including gap analysis requirements gathering business process development modelling methodologies project management and system implementation is an asset.
• Experience with data analytics; defining and or writing data queries; developing metrics and KPIs an asset.
• Knowledge of Canadian colonial impacts on Indigenous people in social and health contexts including social economic political and historical realities impacting Indigenous communities and knowledge of Indigenous-specific anti-racism and accompanying reports (e.g. The Truth & Reconciliation Commissions 94 Calls to Action (2015) the In Plain Sight Report (2020) and Reclaiming Power and Places Calls for Justice (2019)) is an asset.
• Models and supports team commitment to cultural safety and Indigenous-specific anti-racism in the healthcare system. Demonstrates humility and heart-led leadership.
• Demonstrated understanding of equity diversity inclusion and cultural humility as they apply to health care is an asset.

How to Apply

If you are interested in this position please apply online by 11:59pm on November 16 2025. This opportunity will remain posted until filled; however priority consideration will be given to those who apply by the deadline. To apply and see a full list of our current opportunities or to learn more about working at the BC College of Nurses & Midwives please visit our website atCareers at BCCNM.

Collection Notice

To apply to a job posting you need to create an online account with BCCNM. To create an online account as well as apply for a job posting youll be asked to provide personal information.

The BC College of Nurses and Midwives (BCCNM) collects your personal information for the purposes of creating your online account as well as for recruiting evaluating and selecting employees. The legal authority for collecting this information is under section 26 British Columbias Freedom of Information and Protection of Privacy Act. If you have any questions about the Collection Notice please contact .

Please note:BCCNM no longer requires staff contractors board and committee members and volunteers to provide an attestation of vaccination related to the Covid-19 pandemic.

In the event of a Public Health Order being issued the College is committed to full compliance with all directives and guidelines set forth by the Provincial Health Officer (PHO) to ensure the safety and well-being of our employees and the community partners we work with consistent with the duty of the College to serve and protect the public.

Required Experience:

Director