Director of Spa Waldorf Astoria Monarch Beach Resort
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Job Location:
Dana Point, CA - USA
Monthly Salary:
$ 130000 - 145000
Posted on:
31-10-2025
Vacancies:
1 Vacancy
Job Summary
EOE/AA/Disabled/Veterans
Join us in Orange County California and live in one of the nations top vacation destinations with year-round sunshinepicturesque beaches premiere attractions and a lively dining and arts scene.
The award-winning AAA 5-DiamondWaldorf Astoria Monarch Beach Resort & Clubis looking for a Director of Spato join the team!
A Director of Spa is responsible for directing and administering the activities and services of all Spa-related operations (i.e. Spa Fitness Center Salon etc.) in the hotels continuing effort to deliver outstanding guest service and financial profitability.
Want to learn moreHotel WebsiteFacebookInstagram
What will I be doing
As a Director of Spa you would be responsible for directing and administering the activities and services of all Spa-related operations (i.e. Spa Fitness Center Salon etc.) in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
- Direct and administer all Spa operations to include but not limited to guest service product quality and innovation merchandising and marketing/revenue generation inventory management and cost controls systems use and management budget and forecasting report generation department management policy and procedure implementation and enforcement and meeting participation and facilitation
- Develop and implement spa menus and marketing strategies
- Initiate and implement marketing and up-selling techniques to promote spa services to maximize overall revenue
- Monitor and assess service and satisfaction trends evaluate and address issues and make improvements accordingly
- Monitor and develop team member performance to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward
- Recruit interview and train team members
- Ensure team members have current knowledge of spa products services facilities events and pricing and policies
- Resolve guest issues and concerns to guest satisfaction
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work & Fortune. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Access to your pay when you need it through DailyPay
- Mental Health Resources
- Best-in-Class Paid Time Off (PTO)
- Go Hilton travel discount program
- Supportiveparental leave
- Matching 401(k)
- Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
- Debt-free education:Access to a wide variety of educational credentials (ex. college degrees high school completion English-language learning digital literacy professional certificates and more)
- Career growth and development
Team Member Resource Groups
*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement
Salary Range: $130000 - $145000 based on applicable experience
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Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Stay at Avatar Hotel Santa Clara, Tapestry Collection by Hilton and uncover the unexpected at our one-of-a-kind hotel. As part of Hilton's Tapestry Collection, we are perfect for guests seeking an uncommon experience and peace of mind.
