Senior Network Engineer

Position Title:

Time Type:

Position Summary and Qualifications:

Essential Duties and Responsibilities:

Network Operations and Support

• Maintain and troubleshoot campus network infrastructure including switches routers firewalls wireless access points controllers and VPNs.

• Respond to incidents perform root-cause analysis and implement corrective measures to ensure minimal downtime.

• Provide Tier 2/Tier 3 escalation support for network issues affecting academic departments administrative offices and residence halls.

Design and Implementation

• Assist in planning and deploying network upgrades to support growth high availability and emerging technologies.

• Implement network segmentation VRLs VLANs QoS BGP static routes distribution and security best practices to support voice video and data applications.

• Manage Internal and External DNS names and IP Addresses through IPAM DNS management services

• Support campus-wide Wi-Fi deployment including troubleshooting interference density and performance issues.

Monitoring and Performance

• Monitor network performance using enterprise tools (e.g. Zabbix SolarWinds PRTG or similar).

• Track and analyze usage trends to recommend capacity planning and optimization.

• Document network diagrams standard operating procedures and configuration baselines.

Security and Compliance

• Partner with the Information Security team to enforce firewall rules NAC IDS/IPS and MFA/VPN policies.

• Ensure compliance with FERPA HIPAA and other higher education security/privacy regulations.

• Participate in vulnerability assessments and remediation efforts.

Collaboration and Projects

• Work with Facilities and Telecom teams to support moves adds and changes (MDF/IDF buildouts fiber runs wireless expansions).

• Provide technical expertise for classroom technology research labs and student life projects requiring specialized networking.

• Manage power and environmental systems which support the network infrastructure.

• Coordinate with ISPs and carriers on circuit provisioning and troubleshooting.

Minimum Qualifications: (Education/Training and Experience)

Required

• A Bachelors degree in a related field or advanced industry certification

• At least 5 years experience in a network administrator or engineer role

• Exceptional verbal and written communication skills; interpersonal relationship and collaboration skills are required.

• Ability to work effectively in a fast-paced team-oriented inclusive and diverse environment

• Participate in departmental divisional or University meetings or committees as required.

• Demonstrated experience and commitment to delivering exceptional customer service.

• Demonstrated hands-on experience with L2 switches L3 routing and IEEE 802.1ad and 802.1q network standards.

• Demonstrated knowledge of RF parameters 802.11 network standards

• Demonstrated knowledge of IP Addressing Subnetting and CIDR.

• Demonstrated knowledge of data communications cabling.

• Demonstrated knowledge of IPv4 and IPv6.

• Advanced problem solving and troubleshooting skills to diagnose and resolve networking issues from layer 1 hardware problems to loops and routing issues.

• Knowledge of AC DC power UPS and power management.

• Experience using hand tools and network testing equipment.

• Valid drivers license.

Preferred

• Knowledge of routing and network protocols such as SPBM IS-IS BGP OSPF and STP

• Experience with network security technologies such as firewalls.

• Prior experience working with Extreme Networks Ruckus Wireless. Aruba Wireless Infoblox TCPwave EfficientIP and Fortinet are a plus.

• Knowledge of Power-over-Ethernet standards (802.3af 802.3at 802.3bt) requirements and limitations.

• Knowledge or prior experience working with cloud networking technologies through Azure or AWS.

• Experience with wireless surveys

Physical Requirements and/or Unusual Work Hours:

• Walking is required along with standing sitting kneeling lifting crawling and working in confined spaces.

• Ability to lift up to 30lbs and transport equipment on a hand truck.

• On-call responsibility with availability to respond to critical network problems remotely or on campus.

• Periodically scheduled upgrades or unplanned outages will necessitate late night or early morning attendance/availability.

• Perform job functions in various environments including but not limited to dark basements and crawl spaces noisy mechanical rooms and construction sites.

• Ability to travel between campuses by foot or by vehicle.

• Eligible to work from home 1 to 2 days per week.

Saint Josephs University is a private Catholic Jesuit institution and we expect members of our community to be knowledgeable about and to make a positive contribution to our mission. Saint Josephs University is an equal opportunity employer that seeks to recruit develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity diversity and inclusion. EOE

Saint Josephs University prohibits discrimination on the basis of sex in its programs and activities including admission and employment in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator e-mail visit Campion Student Center suite 243 or call . To learn more about the Universitys Title IX policies the process for filing a report or formal complaint of sex discrimination sexual harassment or other form of sexual misconduct and the Universitys response to reports and/or formal complaints please visit Inquiries may also be directed to the Federal agency responsible for enforcing Title IX the U.S. Department of Education Office for Civil Rights.

Pay Transparency & Benefits Overview

Please click to read more about the universitys approach to pay and benefits transparency. Adjunct instructor compensation can be found in the article. Otherwise an estimated pay range is listed below. This positions estimated pay range is: