RQ00418 Project Control Officer Junior
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
16 days ago
Vacancies:
1 Vacancy
Job Summary
Description:
Background Information
- The Project Control Officers are critical for the successful rollout of the REACT applications to support Panorama access for approximately 14000 users across 3000 organizations. This role will help ensure that the project meets business objectives within aggressive timelines by supporting select operational project tasks.
Deliverables:
Deliverables Include but not limited to:
- Project and Operations Coordination: Support communications and scheduling of onboarding activities amongst client organizations and internal support partners
- Client Support: Develop and maintain relationships with key partners to deliver ONE ID services. Address and/or triage issues on behalf of product Subject Matter Expert(SME).
- Client Onboarding: Provide end-to-end support for the onboarding process including client engagement agreements support technical configuration and user onboarding.
- Reporting: Monitor document and communicate project deliverables and/or challenges to partners
Responsibilities:
Support onboarding processes and business operations including:
- Assist client organizations to fulfill onboarding requirements including agreements support technical configuration and end-user onboarding.
- Coordinate communication and scheduling of onboarding activities between client organizations and internal support partners.
- Maintain operational documents and resources.
Support the delivery of project deliverables including:
- Monitoring project deliverables and communicating progress and escalating challenges to partners.
- Support development of project documentation including issues and action items logs change and procurement requests reports and presentations.
- Raise and manage change requests and tickets.
Desired Skills:
- Experience supporting client agreements is an asset.
- Understanding of ticket request management is an asset
- Understanding of Identification Authentication and Authorization (IAA) concepts is an asset
Requirements
Must Haves:
- 2 years experience Client onboarding and agreements management.
- 2 years Client/stakeholder support and relationship management.
- 2 years experience in Project Coordination.
- 2 years experience in Project documentation and reporting.
- 2 years of experience in project coordination and operational support
- Good working knowledge of stakeholder support and relationship management
- Experience supporting onboarding processes
- Experience supporting the development of project documentation
Required Skills:
- Good working knowledge of stakeholder relationship management
- Experience supporting onboarding processes
- Experience supporting the development of project documentation
Evaluation Criteria:
- Project Coordination
- Client/stakeholder support and relationship management
- Client onboarding and agreements management
- Project documentation and reporting
Required Skills:
Must Haves: 2 years experience Client onboarding and agreements management. 2 years Client/stakeholder support and relationship management. 2 years experience in Project Coordination. 2 years experience in Project documentation and reporting. Must haves: 2 years of experience in project coordination and operational support Good working knowledge of stakeholder support and relationship management Experience supporting onboarding processes Experience supporting the development of project documentation Required Skills: Good working knowledge of stakeholder relationship management Experience supporting onboarding processes Experience supporting the development of project documentation Evaluation Criteria: Project Coordination Client/stakeholder support and relationship management Client onboarding and agreements management Project documentation and reporting
Company Industry
IT Services and IT Consulting
Key Skills
- GP
- Accountancy
- Audio Visual
- Automobile
- Market Intelligence
